At a Glance
- Tasks: Handle customer enquiries and support the team with service coordination.
- Company: A forward-thinking organisation in Dungannon with a supportive culture.
- Benefits: Competitive salary, ongoing training, and career development opportunities.
- Other info: Great opportunity for long-term career growth in a busy environment.
- Why this job: Join a dynamic team and enhance your administrative and customer service skills.
- Qualifications: 2 years of admin experience and strong communication skills required.
The predicted salary is between 24975 - 30525 £ per year.
Job Title
Office Administrator in Dungannon
The Role
Our client, a well-established and forward-thinking organisation based in the Dungannon area, is seeking an experienced Office Administrator to join their team.
This is an excellent opportunity for an organised and customer-focused administrator who enjoys working in a busy environment and is looking to develop their career within a supportive and professional organisation.
As the first point of contact for customers, you will play an important role in ensuring enquiries are handled efficiently and professionally, while supporting the wider team with the coordination of service and repairs.
Key Responsibilities
- Answer incoming customer calls and deal with enquiries in a professional and timely manner
- Log customer faults and service requests accurately
- Liaise with engineers to schedule repairs and arrange appointments.
- Keep customers updated on the progress of repairs and service requests.
- Maintain accurate and up-to-date customer records
- Coordinate information between customers, engineers and internal teams
- Provide general administrative support to the wider office team
- Use Microsoft Word and Excel to maintain records and complete administrative tasks.
- Ensure all paperwork and systems are kept accurate and up to date
- Deliver a high level of customer service at all times.
Essential Criteria
- A minimum of 2 years' administration experience.
- Experience in a customer-facing or customer service environment
- Organisational and time-management skills.
- Strong attention to detail and accuracy.
- Good verbal and written communication skills.
- A confident and professional telephone manner.
- Proficiency in Microsoft Word and Excel.
- A minimum of5 GCSEs at grades A-C (or equivalent), including English and Maths.
What’s on Offer?
- Competitive salary.
- A supportive and collaborative working environment.
- Ongoing training and development opportunities. The opportunity to develop your administrative and customer service skills.
- Long-term career development within an established organisation.
For more information on this Office Administrator in Dungannon please contact Katie Mc Gonigle on 02887440033 or email katie@haugheyrecruitment. com
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Office Administrator in Dungannon employer: Haughey Recruitment
As a Commercial Sales Manager with us, you'll thrive in a dynamic work culture that values innovation and collaboration. We offer competitive salaries, performance-related bonuses, and a company vehicle, alongside ongoing professional development opportunities to help you grow your career. Join our award-winning team in Ireland, where your contributions will directly impact our success and foster strong relationships within the construction and landscaping sectors.
