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- Tasks: Join our team to provide top-notch customer service and manage orders.
- Company: A leading manufacturing client known for excellence in Dungannon.
- Benefits: Enjoy enhanced annual leave, bonuses, pension, life assurance, and private healthcare.
- Why this job: Be part of a supportive culture with opportunities for career progression and personal growth.
- Qualifications: A levels or equivalent, with GCSE English and Maths at grade C or above.
- Other info: Experience in a busy office is preferred; crushing and screening industry knowledge is a plus.
The predicted salary is between 28800 - 48000 £ per year.
Job: Customer Service Representative in DungannonLocation/ Job Type: Dungannon / Full time onsiteOur leading Manufacturing client in the Dungannon area are seeking a skilled and dedicatedCustomer Services Representativeto join their Customer Service team.This employer of choice has a reputation for excellence and are keen to attract the best talent by offering the following benefits
- Enhanced Annual leave
- Team member bonuses
- Company Pension
- Life assurance
- Private healthcare
- Career progression
This role requires Tenacity, Diligence, resolve, determination and perseverance. A great work ethic and a willingness to grow are essential, ability to follow processes without taking shortcuts with key skills in providing service.Duties:
- Provide a world class level of Customer Service
- Provide Customer Solutions
- Manage orders
- Address pricing and availability enquiries
- Liaising with internal departments and external supply
- Responsible for communicating efficiently and professionally with the customers
- Partake in customer service calls and identify areas for improvement
- Work as part of a team
Requirements:
- Educated to a minimum of A level or equivalent which will include GCSE English and Maths at grade C or above
- Have experience of working within a busy office environment
- Ability to meet deadlines
- Excellent organizational skills and be able to prioritise your workload using your own initiative
- Excellent verbal and written communication skills
- Must have the ability to be a good listener
- Excellent telephone manner
- Experience of the crushing and screening industry would be desirable though not essential
If you are interested in this role contact Eunice Loughran in Haughey Recruitment for more details on 02887 440033 or email eunice@haugheyrecruitment.com #J-18808-Ljbffr
Customer Service Representative in Dungannon employer: Haughey Recruitment
Contact Detail:
Haughey Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Representative in Dungannon
✨Tip Number 1
Familiarise yourself with the company and its products. Understanding the manufacturing processes and the specific services they offer will help you engage in meaningful conversations during interviews.
✨Tip Number 2
Practice your communication skills, especially over the phone. Since the role requires excellent verbal communication, consider role-playing customer service scenarios with a friend to build confidence.
✨Tip Number 3
Highlight your organisational skills by preparing examples of how you've managed multiple tasks or deadlines in previous roles. This will demonstrate your ability to prioritise effectively in a busy office environment.
✨Tip Number 4
Show your willingness to learn and grow within the company. Be prepared to discuss how you can contribute to the team and express your interest in career progression opportunities during the interview.
We think you need these skills to ace Customer Service Representative in Dungannon
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Customer Service Representative position. Tailor your application to highlight how your skills and experiences align with these expectations.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in customer service or similar roles. Use specific examples to demonstrate your ability to provide excellent customer solutions and manage orders effectively.
Showcase Communication Skills: Since excellent verbal and written communication skills are crucial for this role, ensure that your application is well-written and free of errors. Consider including examples of how you've successfully communicated with customers or colleagues in the past.
Express Your Work Ethic: The employer values tenacity, diligence, and a strong work ethic. In your application, share instances where you have demonstrated these qualities, particularly in challenging situations or busy environments.
How to prepare for a job interview at Haughey Recruitment
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Highlight situations where you resolved issues or improved customer satisfaction, as this role requires a world-class level of service.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you manage your workload and prioritise tasks. The employer values excellent organisational skills, so share specific strategies you use to stay on top of deadlines and handle multiple responsibilities.
✨Communicate Clearly and Professionally
Practice your verbal and written communication skills before the interview. Since the role involves liaising with customers and internal departments, being articulate and professional in your responses will make a strong impression.
✨Emphasise Your Willingness to Learn
Express your eagerness to grow within the company. Discuss any relevant training or development you've pursued in the past, and convey your enthusiasm for taking on new challenges in the customer service field.