At a Glance
- Tasks: Manage facilities services, ensuring operational excellence and exceptional customer service.
- Company: Join a well-established charitable organisation making a difference in Central London.
- Benefits: Gain hands-on experience, develop skills, and contribute to meaningful projects.
- Why this job: Be the go-to person for client queries and help create a positive environment.
- Qualifications: Experience in facilities management and strong communication skills are essential.
- Other info: Dynamic team with opportunities for growth and flexible working hours.
The predicted salary is between 28800 - 43200 £ per year.
An exciting opportunity has arisen for an experienced Facilities Coordinator to join a dynamic team for a well established Charitable Organization delivering first-class services within a professional, client-facing environment. This is a hands-on, varied role requiring a proactive individual who can provide exceptional customer service, ensure operational excellence, and respond effectively to client needs.
The Facilities Coordinator will be responsible for overseeing the day-to-day delivery of facilities services on-site, ensuring that performance targets are met and compliance requirements are fulfilled. The role may require travel to other sites within the wider portfolio, depending on operational needs.
Duties will include managing audits and inspections, overseeing contractor and supplier performance, and taking ownership of site budgets and financial reporting. The successful candidate will provide timely administrative support including purchase order processing, goods receipting, and monthly billing reconciliation. Ensuring accurate CAFM system updates and maintaining up-to-date health and safety records will be key elements of the role.
Strong relationship management is essential, with the Facilities Coordinator acting as the first point of contact for client queries and operational issues. They will be expected to build positive working relationships with internal teams and external stakeholders, preparing reports and running monthly client meetings as required. A hands-on approach to operational support during peak times or staff shortages is also expected.
The role involves monitoring and investigating health and safety incidents, supporting minor project work, and ensuring all planned maintenance and statutory compliance tasks are completed. Clear communication, a problem-solving mindset, and a commitment to continuous improvement and customer satisfaction are vital.
Candidates should have proven experience in a similar facilities role, with the ability to communicate professionally in both written and verbal formats. Strong organisational skills, a proactive attitude, and confidence using Microsoft Office to a high standard are essential. A flexible approach to working hours and tasks is also required to meet business needs.
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Facilities Assistant for Charitable Organization, Central London employer: Hatty Blue Recruitment Ltd
Contact Detail:
Hatty Blue Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Assistant for Charitable Organization, Central London
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management field and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a job opening or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the organisation and its values. Tailor your responses to show how your experience aligns with their mission. We want to see that you’re not just looking for any job, but that you genuinely care about contributing to their charitable goals.
✨Tip Number 3
Showcase your problem-solving skills during interviews. Think of specific examples where you've tackled challenges in previous roles. This will demonstrate your proactive attitude and ability to handle operational issues effectively, which is key for a Facilities Coordinator.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email reiterating your interest in the role and highlighting a key point from your conversation can leave a lasting impression. And remember, apply through our website for the best chance at landing that dream job!
We think you need these skills to ace Facilities Assistant for Charitable Organization, Central London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your previous roles in facilities management and any customer service experience you have. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your proactive attitude aligns with our mission. Don’t forget to mention specific examples of how you've tackled challenges in past positions.
Showcase Your Communication Skills: Since strong communication is key for this role, make sure your application is clear and professional. We love candidates who can express themselves well in writing, so pay attention to grammar and structure. It’s all about making a great first impression!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our dynamic team!
How to prepare for a job interview at Hatty Blue Recruitment Ltd
✨Know the Organisation Inside Out
Before your interview, take some time to research the charitable organisation. Understand their mission, values, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Facilities Assistant, exceptional customer service is key. Prepare examples from your past experiences where you've gone above and beyond for clients or resolved issues efficiently. This will demonstrate your proactive attitude and problem-solving mindset.
✨Be Ready for Scenario-Based Questions
Expect questions that assess how you would handle specific situations, such as managing audits or dealing with health and safety incidents. Think of relevant scenarios from your previous roles and be ready to discuss how you approached them and what the outcomes were.
✨Highlight Your Organisational Skills
The role requires strong organisational skills, so be prepared to discuss how you manage your time and tasks. Share examples of how you've successfully handled multiple responsibilities, maintained accurate records, or ensured compliance in previous positions.