At a Glance
- Tasks: Drive your own vehicle, ensuring safety and comfort for passengers on school services.
- Company: Join a dedicated team focused on providing excellent transport services.
- Benefits: Flexible hours, competitive pay, and the chance to make a difference in your community.
- Other info: Work outdoors, adapt to various conditions, and grow your skills with training opportunities.
- Why this job: Be a vital part of children's journeys while enjoying the freedom of self-employment.
- Qualifications: Valid driving licence, PCO certification, and a passion for customer service.
The predicted salary is between 15600 - 26000 £ per year.
Location: 8 Rigg Approach
Job Purpose
A PCO owner car driver is responsible for driving their own passenger-carrying vehicle and providing good customer service and a safe and comfortable journey throughout the network of HATS home-to-school services.
Main Duties
- Ensure safety and wellbeing of clients throughout the journey and handover.
- Ensure that high visibility PPE is worn in vehicle movement areas.
- Observe speed limits within bus depots and school premises.
- Check vehicle condition prior to service: ensure clean and tidy.
- Comply with laws and company regulations regarding mobile phones, smoking, and prohibited equipment.
- Assume responsibility for health, safety, security, welfare, environmental and fire safety arrangements for yourself, customers and colleagues; attend safety briefings and training.
- Report safety accidents/incidents to the company.
- Understand emergency and evacuation plans.
- Keep cab area safe and tidy.
- Provide high standard customer service, friendly and professional conduct.
- Assist with additional needs of children, vulnerable adults, elderly, infirm or disabled.
- Drive vehicle safely, legally, and professionally.
- Maintain timetable adherence, avoid running early or late when safe.
- Stay updated on road closures/diversions/special events via notices, briefings, supervisors.
- Hold valid driving licence, vehicle PCO and Person PCO Licence at all times; available for inspection.
A Driver Must Ensure That
- Your licence, vehicle PCO and Person PCO licence are valid for the vehicle type you are driving.
- Licence medical renewals are up to date.
- Communicate any licence changes that may affect entitlement to drive (e.g., sickness, injury, conviction).
- Licence available for inspection every 6 months.
- Report for work on time with correct equipment.
- Observe company dress code.
- Do not report for work when overtired or under influence of alcohol or drugs.
- Follow notification procedures in event of absence.
- Report incidents (safety, security, driving, customer service) to line manager promptly.
- Report road incidents affecting service (closures, accidents, highway repairs) as soon safe.
- Provide feedback ideas on service improvements.
- Adhere to all HATS policies and procedures.
- Follow reasonable requests from company.
Work Environment
Participate in flexible working hours with core hours between 07.00 – 09.00 and 14.30 – 16.30. Undertake additional work as the service needs dictate. Follow daily and weekly work schedules and report to the Controller when incidents or problems occur. Jobholder’s usual place of work is predominantly outdoor on own vehicle transporting clients. Must work safely and efficiently in all weather, traffic and road conditions.
Required Criteria
- Valid current UK (or acceptable other) driver’s licence
- No greater than 3 penalty points
- Good understanding of written and spoken English language
- Good numeric skills (able to add and subtract cash)
- Proven eligibility to work in the UK
- Able to provide suitable references
- Able to prove identity
- Valid current Person PCO certificate
- Basic secondary school education or equivalent
- Prepared to undertake training such as NVQ as required
- Ability to drive a vehicle to a competent and safe standard
- Good written and verbal communication skills using English language to ESOL entry level 2
- Physical capability to carry out the role
- Customer service skills
- Pass medical requirements
- Must pass enhanced CRB check
- Must pass alcohol and drugs screening as per policy
Desired Criteria
- Own transport and lives within reasonable distance of place of work
- Understanding of what good customer service looks like
- Customer Service Training
- NVQ in Customer Care
- Professional driving experience
- Experience of dealing with customers
- Knowledge of geographical operating area
- Accident‑free record over the last 12 months
Closing Date: Thursday 1st October, 2026
Contract Type: Part‑time
Salary: From £300.00 Weekly to £500.00 Weekly
H2S PCO Owner Car Driver - self employed E10 in London employer: HATS Group
As a self-employed H2S PCO Owner Car Driver, you will enjoy the flexibility of working hours while being part of a supportive network dedicated to providing safe and reliable transport for clients. Our commitment to high standards of customer service and safety ensures that you can take pride in your work, with opportunities for professional development through training and support. Join us in making a meaningful impact in the community while enjoying the independence of being your own boss.
StudySmarter Expert Advice🤫
We think this is how you could land H2S PCO Owner Car Driver - self employed E10 in London
✨Tip Number 1
Network like a pro! Chat with fellow drivers, attend local meet-ups, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! When you get the chance, demonstrate your driving expertise and customer service skills during interviews or informal meet-ups. A little confidence goes a long way in making a lasting impression.
✨Tip Number 3
Stay updated on local happenings! Knowing about road closures or events can help you stand out as someone who’s proactive and informed. Plus, it shows you care about providing the best service to your clients.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you. Plus, it’s a great way to ensure your application gets seen by the right people. Don’t miss out!
We think you need these skills to ace H2S PCO Owner Car Driver - self employed E10 in London
Some tips for your application 🫡
Show Off Your Driving Skills:Make sure to highlight your driving experience and any relevant qualifications in your application. We want to see that you’ve got a solid track record behind the wheel, so don’t be shy about sharing your achievements!
Customer Service is Key:Since this role involves interacting with clients, it’s super important to showcase your customer service skills. Share examples of how you’ve gone above and beyond for customers in the past – we love to see that!
Be Clear and Concise:When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon and make sure your experience shines through without any fluff.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at HATS Group
✨Know Your Vehicle Inside Out
Before the interview, make sure you’re familiar with your vehicle's specifications and maintenance needs. Be ready to discuss how you ensure it’s safe and clean for passengers, as this shows responsibility and professionalism.
✨Brush Up on Customer Service Skills
Since providing excellent customer service is key, think of examples from your past experiences where you went above and beyond for a customer. This will demonstrate your commitment to client satisfaction during the interview.
✨Understand Safety Protocols
Familiarise yourself with safety regulations and emergency procedures relevant to driving and passenger transport. Being able to articulate these during the interview will show that you take safety seriously and are prepared for any situation.
✨Be Ready for Practical Questions
Expect questions about how you would handle specific scenarios, like dealing with difficult passengers or unexpected road closures. Practising your responses can help you feel more confident and articulate during the interview.
