At a Glance
- Tasks: Assist clients with special needs during their daily journeys, ensuring safety and comfort.
- Company: Supportive organisation dedicated to helping individuals with special needs.
- Benefits: Competitive pay, flexible hours, and the chance to make a real difference.
- Other info: Part-time position with core hours in the morning and afternoon.
- Why this job: Join a rewarding role where you can positively impact lives every day.
- Qualifications: Good English skills and a valid DBS check required.
The predicted salary is between 13 - 14 € per hour.
Location: Unit 1, Stockholm Road
Job Purpose
To escort and assist clients with special needs, board and alight vehicles in their daily journey to and from home, school, centre or other destinations as directed.
Main Duties
- Ensure safety and wellbeing of clients throughout the journey and handover.
- Help clients gain safe entry to the vehicle or their destination.
- Assist passengers in boarding and alighting vehicles using appropriate means, including physically assisting passengers with severe disabilities.
- Maintain appropriate communication with the Controller and report any problems regarding transport of a client.
- Apply health and safety standards when assisting with boarding and alighting; secure clients in seats using the required safety restraining system, and secure wheelchairs appropriately.
- Keep the vehicle interior and exterior clean and tidy and follow hygiene control standards.
- Wear personal protective equipment and uniform as required.
- Work flexible hours: core times 07:00‑09:00 and 14:30‑16:30, with additional work as needed.
- Work predominantly outdoors in vehicles, handling all weather, traffic and road conditions safely.
- Have no physical or mental limitations that could interfere with safe passage of clients, passenger assistance, or emergency activities.
Daily Functions
- Operate equipment such as tail-lifts and seating restraints routinely.
- Perform health and safety/manual handling activities: pushing, lifting, carrying, and supporting clients; transfers via stairs where appropriate.
- Assist clients with dressing and emergency toileting when required.
Variations of Duties
- Address special needs of clients including mobility problems, learning difficulties, mental health problems, elderly, disabled.
- Manage different types of transport vehicles, including those adapted for disabled access.
- Adjust to varying numbers and ages of service users.
Legal Compliance
The jobholder is exempt from the provisions of the Rehabilitation of Offenders Act 1974 and must disclose offences accordingly.
Required Criteria
- Good written and spoken English.
- Valid DBS.
Desired Criteria
None specified.
Contract Type: Part-time
Salary: £13.85 per hour
Closing Date: Thursday 1st October 2026
H2S Self Employed Passenger Assistant - Stockholm Road -16 hrs pw employer: HATS Group
As a Passenger Assistant at our Stockholm Road location, you will be part of a compassionate team dedicated to ensuring the safety and wellbeing of clients with special needs. We pride ourselves on fostering a supportive work culture that values flexibility and personal growth, offering opportunities for training and development in a rewarding environment. Join us to make a meaningful impact in the lives of those we serve while enjoying the benefits of working in a dynamic and caring community.
StudySmarter Expert Advice🤫
We think this is how you could land H2S Self Employed Passenger Assistant - Stockholm Road -16 hrs pw
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who might know someone in the transport or care sector. A personal connection can often get your foot in the door faster than any application.
✨Tip Number 2
Prepare for interviews by practising common questions related to passenger assistance. Think about scenarios where you had to ensure safety and wellbeing, and be ready to share those experiences. We want to see how you handle real-life situations!
✨Tip Number 3
Show your passion for helping others! When you get the chance to chat with potential employers, let them know why you’re excited about working with clients who have special needs. Your enthusiasm can really set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace H2S Self Employed Passenger Assistant - Stockholm Road -16 hrs pw
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for helping others shine through. We want to see that you genuinely care about assisting clients with special needs and making their journeys safe and enjoyable.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language to describe your relevant experience and skills, especially those related to safety and client assistance. We appreciate brevity but also want to understand your background.
Tailor Your Application:Make sure to customise your application for this specific role. Highlight any experience you have with mobility issues or working with diverse groups. This shows us that you’ve done your homework and are serious about the position.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at HATS Group
✨Know Your Role
Make sure you understand the responsibilities of a Passenger Assistant. Familiarise yourself with the specific needs of clients with disabilities and how to assist them safely. This will show your potential employer that you're serious about the role.
✨Demonstrate Empathy
During the interview, highlight your ability to connect with clients on a personal level. Share examples of how you've helped individuals with special needs in the past. This will demonstrate your compassion and suitability for the job.
✨Safety First
Be prepared to discuss health and safety protocols relevant to the role. Show that you understand the importance of securing clients and maintaining hygiene standards. This will reassure the interviewer that you prioritise client safety.
✨Flexibility is Key
Since the job requires flexible hours, be ready to talk about your availability. Mention any previous experience working varied shifts or adapting to changing schedules. This will highlight your commitment and reliability as a candidate.
