At a Glance
- Tasks: Assist clients with special needs during their daily journeys, ensuring safety and wellbeing.
- Company: Join a supportive team dedicated to making a difference in clients' lives.
- Benefits: Earn £13.85 per hour with flexible part-time hours and valuable experience.
- Other info: Work outdoors in a dynamic environment with varied responsibilities.
- Why this job: Make a real impact by helping those in need while gaining essential skills.
- Qualifications: Good English communication skills and a willingness to learn.
The predicted salary is between 13 - 14 € per hour.
Location: 8 Rigg Approach
Job Purpose
To escort and assist clients with special needs, board and alight vehicles in their daily journey to and from home, school, centre or other destinations as directed.
Position in the Organisation Chart
- Team Leader
- Controller
- Passenger Assistant
Responsibilities
- Ensure safety and wellbeing of clients throughout the journey and handover.
- Ensure that the client gains safe entry to the vehicle or their destination.
- Assist passengers to board and alight vehicles, including physically assisting passengers with severe disabilities.
- Maintain appropriate communication with the Controller, reporting any problems regarding the transport of a client (e.g., disruptive behaviour, absenteeism, lateness).
- Apply health and safety standards to ensure welfare of clients during boarding and alighting, including securing clients in seats with restraint systems and wheelchairs.
- Ensure vehicles are clean and tidy, hygiene standards met, and personal protective equipment and uniform are worn.
- Work flexible hours; core hours 07:00‑09:00 and 14:30‑16:30, with additional work as required.
- Operate in a predominantly outdoor environment, safe and efficient in all weather, traffic and road conditions.
- Meet physical and mental capability requirements to safely assist clients and perform emergency activities.
Daily Functions
- Operate and use equipment such as tail lifts and sitting restraints.
- Perform manual handling: pushing, lifting, carrying and supporting clients.
- Assistance with dressing and emergency toileting where required.
Variations of Duties
- Special client needs (mobility problems, learning difficulties, mental health issues, elderly, disabled).
- Type of transport, including fleet vehicles adapted for disabled access.
- Number and age of clients may vary.
Work Dimensions
The jobholder generally follows established guidelines but may use initiative to solve basic problems. For complex issues consult the Controller or supervisor.
Role Contact
Contact with parents, guardians, carers, attendants, teachers, council staff and colleagues in a multi‑ethnic environment, providing assistance and information.
Technical Requirements
Use of mobile communications, tracking equipment, radio, telephone, messaging, GPS, etc., as required.
Required Criteria
- Good written and spoken English.
- Interest in self employment.
- Ability to complete in‑house training.
Closing Date Thursday 1st October 2026
Contract Type Part‑time
Salary £13.85 per hour
H2S Self Employed Passenger Assistant - E10 -16 hrs pw employer: HATS Group
As a self-employed Passenger Assistant, you will join a supportive team dedicated to ensuring the safety and wellbeing of clients with special needs. Our flexible working hours allow for a balanced lifestyle, while our commitment to training and development ensures you have the skills needed to excel in this rewarding role. Working in a diverse environment, you will make a meaningful impact on the lives of those you assist, all while enjoying the benefits of autonomy and job satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land H2S Self Employed Passenger Assistant - E10 -16 hrs pw
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues to let them know you're on the hunt for a role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Practice makes perfect! Before any interview, do a mock session with a mate or in front of the mirror. Focus on your communication skills and how you can showcase your experience in assisting clients with special needs.
✨Tip Number 3
Dress to impress! Even if it’s a casual setting, looking smart shows you mean business. Plus, it helps boost your confidence when meeting potential employers.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace H2S Self Employed Passenger Assistant - E10 -16 hrs pw
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for helping others shine through. We want to see that you genuinely care about making a difference in the lives of clients with special needs.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language to describe your relevant experience and skills, so we can easily see how you fit the role of a Passenger Assistant.
Highlight Relevant Experience:If you've worked with clients who have special needs or in similar roles before, make sure to mention it! We love to see any experience that shows you're ready to take on the responsibilities of this position.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey to join our team.
How to prepare for a job interview at HATS Group
✨Know Your Role
Make sure you understand the responsibilities of a Passenger Assistant. Familiarise yourself with the specific needs of clients with disabilities and how to assist them safely. This will show your potential employer that you're serious about the role and ready to make a difference.
✨Demonstrate Communication Skills
Since you'll be interacting with clients, parents, and other staff, practice clear and effective communication. Think of examples from your past experiences where you've successfully communicated in challenging situations, especially in a multi-ethnic environment.
✨Show Your Flexibility
This job requires working flexible hours, so be prepared to discuss your availability. Highlight any previous experience where you've adapted to changing schedules or worked in different environments, especially outdoors.
✨Safety First!
Emphasise your understanding of health and safety standards. Be ready to talk about how you would ensure the safety and wellbeing of clients during their journey. Mention any relevant training or certifications you have that relate to safety practices.
