H2S PSV Company Bus Driver - Birmingham

Location: Unit A Bracebridge Street

The HATS Group is the UK's foremost private healthcare provider, excelling in patient-centric transport services with an 'Outstanding' rating for Responsiveness from the Care Quality Commission (CQC). HATS Group are a provider of Private Ambulances, and this is an activity regulated by the CQC. HATS Group are also regulated by Local Authorities for services delivered under SEND. HATS Group is recognized for professionalism, excellence, and a fleet of over 800 vehicles, supporting various public and private healthcare institutions, delivering over 2,000,000 passenger movements annually.

We have an opportunity for a PSV Company Bus Driver to join our team.

Job Purpose: A PSV Company bus driver is responsible for driving a passenger-carrying vehicle (PCV) and providing good customer service and a safe and comfortable journey throughout the network of HATS buses.

Main Duties and Responsibilities:

• Ensure safety and wellbeing of clients throughout the journey and handover.
• Wear high visibility PPE in vehicle movement areas.
• Observe speed limits within bus depots and school premises.
• Check the condition of the vehicle prior to commencing service by carrying out the safety walk round check.
• Report any defect in the vehicle or equipment as soon as possible.
• Complete the Vehicle Defect Card or enter the defect on the electronic ticket machine.
• Ensure the vehicle is clean and tidy before starting service.
• Comply with laws and company regulations regarding mobile phones, smoking in company vehicles, and prohibited equipment.
• Be responsible for health, safety, security, welfare, environmental and fire safety arrangements.
• Attend safety briefings and training as required.
• Report all safety accidents/incidents using the company's reporting procedure.
• Understand emergency and evacuation plans.
• Keep the bus cab area safe and tidy.
• Provide a high standard of customer service.
• Inform customers of road closures and diversions.
• Assist with the additional needs of children, vulnerable adults, the elderly, infirm or disabled.
• Drive the Company’s vehicles safely, legally, and professionally.
• Adhere to the set timetable, not running early or late when safe to do so.
• Stay updated with road closures, diversions, or special events affecting the service.
• Hold a valid driving licence and CPC licence at all times.
• Ensure the D1 category on the Drivers licence has no restrictions and is valid for the vehicle type.
• Communicate any changes to the licence affecting entitlement to drive to the line manager.
• Report for work at the correct time and location with the correct equipment.
• Observe the company dress code while on duty.
• Not report for work when overtired or under the influence of alcohol or drugs.
• Follow relevant notification procedures in the event of absence from work.
• Participate in a yearly appraisal.
• Provide feedback on service improvements to the line manager.
• Adhere to all HATS policies and procedures.
• Undertake reasonable requests made by the Company.
• Work flexible hours with general core working hours being between 07.00 - 09.00 and 14.30 – 16.30.
• Report to the Controller where incidents or problems occur.
• Work predominantly outdoors in all weather, traffic, and road conditions.

Skills Needed:

About The Company:

The HATS Group is the UK’s leading private provider of Patient Transport, Mental Health, Home to Schools for children with Special Educational Needs and Disabilities (SEND) Transport Services and Private Passenger Hire Services, with an enviable reputation for professionalism and service excellence.

Led by a dedicated and highly experienced senior management team and supported by a highly skilled operations and compliance team, HATS are the partner of choice for many, providing over 2,000,000 passenger movements every year.

Expertly trained staff and caring teams deliver high quality, passenger-focused transport solutions with a fleet of over 800 vehicles supporting the NHS, CCGS, Mental Health Trusts, Local Authorities, and a range of other Public Sector bodies and Private Medical Institutions.

We are proud that our last Care Quality Commission (CQC) inspection rated us as ‘Good’ Overall and ‘Outstanding’ for Responsiveness.

Company Culture:

Are you passionate about healthcare? Do you enjoy helping others? If you answered yes – then why not get in touch today: we’d love to hear from you. As one of the UK’s fastest growing independent healthcare transport providers, we are always looking for passionate and skilled individuals to join our dedicated team.

HATS supports the London Living Wage (LLW) and has signed up to HM Governments Disability Confident Employer Scheme.

HATS is a fast-growing business creating new opportunities across the UK.

Desired Criteria:

• Valid current UK (or acceptable other) drivers’ licence.
• No greater than 6 penalty points.
• Good understanding of written and spoken English Language.
• Proven eligibility to work in the UK.
• Able to provide suitable references.
• Able to prove their identity PCV/PSV driving licence.
• Professional driving experience.
• Has received 7 hours of DCPC training each year.
• Basic secondary school education or equivalent.
• Prepared to undertake training, such as NVQ as required.
• Ability to drive a vehicle to a competent and safe standard.
• Good written and verbal communication skills using English Language to ESOL entry level 2.

Closing Date: Thursday 28th August, 2025

Contract Type: Part-time

Salary: £13.02 Hourly