At a Glance
- Tasks: Drive your own vehicle, ensuring safe and comfortable journeys for clients.
- Company: Join HATS Group, a leading private healthcare transport provider with an 'Outstanding' CQC rating.
- Benefits: Enjoy flexible working hours and competitive pay ranging from £250 to £500 weekly.
- Other info: Part-time role with opportunities for training and career growth.
- Why this job: Make a difference in healthcare while enjoying a supportive and dynamic work environment.
- Qualifications: Valid UK driving licence, good communication skills, and a passion for customer service required.
H2S Private Hire Mini Cab Driver - self employed - North Yorkshire
HATS Group Sutton-On-The-Forest, England, United Kingdom
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H2S Private Hire Mini Cab Driver - self employed - North Yorkshire
HATS Group Sutton-On-The-Forest, England, United Kingdom
1 day ago Be among the first 25 applicants
Join to apply for the H2S Private Hire Mini Cab Driver - self employed - North Yorkshire role at HATS Group
Job Description
Job Description
Location: Windsor House, Green Business Centre, Goose Lane
The HATS Group is the UK\'s foremost private healthcare provider, excelling in patient-centric transport services with an \'Outstanding\' rating for Responsiveness from the Care Quality Commission (CQC). Recognized for professionalism, excellence, and a fleet of over 800 vehicles, we support various public and private healthcare institutions, delivering over 2,000,000 passenger movements annually.
We have an opportunity for a Private Hire Mini Cab Driver to join our team.
Job purpose: A Private hire Mini cab driver is responsible for driving their own passenger-carrying vehicle and providing good customer service and a safe and comfortable journey throughout the network of HATS home-to-school services.
Job Title: Private Hire Mini Cab driver
Department: Special Educational Needs
Reports to: Controller
Pay Structure: Paid an weekly Rate
Position in Organisation Chart: Team Leader > Controller > Private Hire Mini Cab driver.
About The Role
Main duties:
- Ensure safety and wellbeing of clients throughout the journey and handover.
- To ensure that the high visibility PPE is always worn in vehicle movement areas.
- To ensure that speed limits are observed within bus depots and school premises.
- ensuring that the vehicle is clean and tidy before starting service.
- To comply with the laws and company regulations regarding the use of mobile phones, smoking in vehicles and the use of prohibited equipment (such as games consoles) whilst on duty.
- To be responsible for the health, safety, security, welfare, environmental and fire safety arrangements for yourself, customers, and colleagues.
- This must include attendance at safety briefings and training as required.
- To ensure all safety accidents/incidents are reported to the company.
- To ensure a full understanding of emergency and evacuation plans.
- To ensure your cab area is always kept in a safe and tidy condition
- To always provide a high standard of customer service
- To always provide a high standard of customer service.
- To give customers on the vehicle any information that may help them during their journey. Examples would be informing customers of road closures and diversions.
- To always behave in a friendly and professional way to customers and colleagues.
- To recognize and assist with the additional needs of children and vulnerable adults, the elderly, infirm or disabled.
- To drive your vehicle in a safe, legal, and professional way.
- To drive to the set timetable, not running early or late, when it is safe to do so.
- To keep up to date with road closures, diversions or special events which may affect the service. This is done by reading notices, attending briefings, listening to instructions of your Supervisors.
- To ensure that a valid driving licence, vehicle PCO and Person PCO Licence is held at all times and is available for inspection by a member on staff of the Company.
- their Drivers licence, vehicle Private hire and person Private hire licence is in date and valid for the vehicle type they are driving.
- their licence has the required medical renewals up to date.
- any change to the licence which may affect their entitlement to drive is communicated to their line manager (e.g., Sickness, injury or conviction)
- their licence is made available for inspection in every 6-month period.
- To report for work at the correct time and location with the correct equipment.
- To ensure that the company dress code is correctly always observed when on duty.
- Not to report for work when overtired or under the influence of alcohol or drugs.
- To ensure that the relevant notification procedures are followed in the event of absence from work.
- To report all safety, security, driving and customer service incidents to the line manager as soon as possible.
- To report all incidents on the road, likely to affect the service as soon as it is safe to do so. Examples would be road closures, accidents, emergencies, and highway repairs.
- To report for work at the correct time and location with the correct equipment.
- To ensure that the relevant notification procedures are followed in the event of absence from work.
- To feedback ideas about how services can be improved to their line manager.
- To always ensure adherence to all HATS policies and procedures.
- To undertake any reasonable request made by the Company.
Participate in flexible working hours with general core working hours between 07.00 - 09.00 and 14.30 – 16.30. Undertake additional work as the service needs dictate. The job holder follows instructed daily and weekly work schedules and is required to report to the Controller where incidents or problems occur.
The jobholder’s usual place of work on a day-to-day basis is in a predominately outdoor environment on their own PCO vehicle that transport clients from and to various locations. It is required to work safely and efficiently in all weather, traffic and road conditions.
Skills Needed
About The Company
About Us
The HATS Group is the UK’s leading private provider of Patient Transport, Mental Health, Home to Schools for children with Special Educational Needs and Disabilities (SEND) Transport Services and Private Passenger Hire Services, with an enviable reputation for professionalism and service excellence.
Led by a dedicated and highly experienced senior management team and supported by a highly skilled operations and compliance team, HATS are the partner of choice for many, providing over 2,000,000 passenger movements every year.
Expertly trained staff and caring teams, successfully deliver high quality, passenger focused transport solutions and with a fleet of over 800 vehicles The HATS Group supports the NHS, CCGS, Mental Health Trusts, Local Authorities and a range of other Public Sector bodies and Private Medical Institutions.
We are incredibly proud that our last Care Quality Commission (CQC) inspection, which took place during 2020 rated us as ‘Good’ Overall and ‘Outstanding’ for Responsiveness.
Company Culture
Why join HATS?
Are you passionate about healthcare? Do you enjoy helping others?
If you answered yes – then why not get in touch today: we’d love to hear from you. As one of the UK’s fastest growing independent healthcare transport providers, we are always looking for passionate and skilled individuals to join our dedicated team of paramedics, technicians, drivers, passenger care and customer service assistants as well as a range of many more exciting positions and opportunities.
At HATS we support the London Living Wage (LLW) and have signed up to HM Governments Disability Confident Employer Scheme – a scheme developed by employers and disabled people’s representatives, that aims to maximise the opportunities for disabled people.HATS is a fast growing business that is creating new opportunities across the UK for many people.
We have in the past 12 months starting operating in Manchester, Birmingham and Luton as well as winning new contracts in London. We need people who can work at pace and are not phased by big projects and tight deadlines. You will need to be able to be hands on when the need arises.
Required Criteria
- Valid current UK (or acceptable other) drivers licence
- No greater than 3 penalty points
- Good understanding of written and spoken English Language.
- Good numeric skills (able to add and subtract cash).
- Proven eligibility to work in the UK
- Able to provide suitable references
- Able to prove their identity
- Valid Current Person PCO certificate
- Basic secondary school education or equivalent.
- Prepared to undertake training such as NVQ as required
- Ability to drive a vehicle to a competent and safe standard
- Good written and verbal communication skills using English Language to ESOL entry level 2.
- Has the physical capability to carry out the role
- Customer service skills
- Pass medical requirements
- Must pass enhanced CRB check.
- Must pass alcohol and drugs screening as per policy
- Own transport and lives within reasonable distance of place of work
- Understanding of what good customer service looks like
- Customer Service Training
- NVQ in Customer Care.
- Professional driving experience
- Experience of dealing with customers
- Knowledge of geographical operating area
- Accident free record over the last 12 months
Contract Typeparttime
SalaryFrom £250.00 Weekly to £500.00 Weekly
Seniority level
Seniority level
Not Applicable
Employment type
Employment type
Part-time
Job function
Job function
Management and ManufacturingIndustries
Truck Transportation
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#J-18808-LjbffrH2S Private Hire Mini Cab Driver - self employed - North Yorkshire employer: HATS Group
HATS Group is an exceptional employer, offering a supportive and dynamic work environment for Private Hire Mini Cab Drivers in North Yorkshire. With a commitment to employee growth and development, we provide flexible working hours and competitive pay, all while ensuring our drivers are part of a dedicated team that prioritises safety and customer service excellence. Join us and be part of a rapidly growing healthcare transport provider that values your contributions and fosters a culture of care and professionalism.
StudySmarter Expert Advice🤫
We think this is how you could land H2S Private Hire Mini Cab Driver - self employed - North Yorkshire
✨Tip Number 1
Familiarise yourself with the local area and key routes in North Yorkshire. Knowing the quickest paths and potential road closures will not only help you provide better service but also demonstrate your commitment to the role during any discussions.
✨Tip Number 2
Make sure you understand the specific needs of the clientele you'll be serving, especially children and vulnerable adults. Showing that you have a genuine interest in providing excellent customer service tailored to their needs can set you apart from other candidates.
✨Tip Number 3
Network with current drivers or employees at HATS Group if possible. They can provide insights into the company culture and expectations, which can be invaluable when discussing your fit for the role.
✨Tip Number 4
Stay updated on any changes in regulations regarding private hire vehicles and driver requirements. Being knowledgeable about compliance can show your professionalism and readiness to adhere to company policies.
We think you need these skills to ace H2S Private Hire Mini Cab Driver - self employed - North Yorkshire
Some tips for your application 🫡
Understand the Role:Before applying, make sure you fully understand the responsibilities of a Private Hire Mini Cab Driver. Familiarise yourself with the job description and ensure you can demonstrate relevant experience in your application.
Tailor Your CV:Customise your CV to highlight your driving experience, customer service skills, and any relevant qualifications such as your PCO licence. Make sure to include specific examples that showcase your ability to provide safe and professional transport services.
Craft a Strong Cover Letter:Write a cover letter that reflects your passion for healthcare and your commitment to providing excellent customer service. Mention why you want to work for HATS Group specifically and how your values align with theirs.
Proofread Your Application:Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is accurate and up-to-date. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at HATS Group
✨Know Your Responsibilities
Familiarise yourself with the main duties of a Private Hire Mini Cab Driver. Be prepared to discuss how you would ensure the safety and wellbeing of clients, maintain a clean vehicle, and provide excellent customer service.
✨Demonstrate Customer Service Skills
Since this role involves interacting with vulnerable individuals, be ready to share examples of how you've provided outstanding customer service in the past. Highlight your ability to assist those with additional needs.
✨Understand the Regulations
Make sure you are aware of the legal requirements for driving a private hire vehicle, including the necessary licenses and safety regulations. Being knowledgeable about these will show your commitment to compliance and safety.
✨Show Enthusiasm for Healthcare
Express your passion for healthcare and helping others during the interview. The HATS Group values individuals who are dedicated to providing high-quality transport services, so let your enthusiasm shine through.
