H2S PCO Owner Car Driver - self employed Stockholm Road

Location: Unit 1, Stockholm Road.

Job purpose: A PCO owner car driver is responsible for driving their own passenger‑carrying vehicle and providing good customer service and a safe and comfortable journey throughout the network of HATS home‑to‑school services.

Department: Special Educational Needs

Reports to: Controller

Pay structure: Paid on a weekly rate.

Main Duties:

• Ensure the safety and wellbeing of clients throughout the journey and handover.
• Ensure high‑visibility PPE is always worn in vehicle movement areas.
• Observe speed limits within bus depots and school premises.
• Check vehicle condition before service, keeping it clean and tidy.
• Comply with laws and company regulations regarding mobile‑phone use, smoking and prohibited equipment.
• Be responsible for health, safety, security, welfare, environmental and fire safety arrangements for yourself, customers and colleagues.
• Attend safety briefings and training as required.
• Report all safety accidents/incidents to the company.
• Understand emergency and evacuation plans.
• Maintain a safe, tidy cab area.
• Provide a high standard of customer service, friendly and professional.
• Assist with additional needs of children and vulnerable adults, elderly, infirm or disabled.
• Drive vehicle safely, legally and professionally.
• Maintain the timetable, not running early or late unless safe.
• Keep up‑to‑date with road closures, diversions or special events through notices, briefings and supervisor instructions.
• Hold valid driving licence, vehicle PCO and person PCO licence available for inspection.

Driver Must Ensure That:

• The licence, vehicle PCO and person PCO licence are dated and valid for the vehicle type.
• The licence has required medical renewals.
• Any change affecting driving entitlement is communicated to line manager.
• The licence is available for inspection every six months.
• Report to work at the correct time and location with correct equipment.
• Follow company dress code when on duty.
• Avoid working when overtired or under influence of alcohol or drugs.
• Follow notification procedures for absence from work.
• Report all safety, security, driving and customer service incidents to line manager ASAP.
• Report incidents on the road that may affect service ASAP.
• Give feedback on service improvements to line manager.
• Adhere to all HATS policies and procedures.
• Undertake reasonable requests made by the company.

Work Environment:

• Flexible working hours with core hours 07:00‑09:00 and 14:30‑16:30.
• Undertake additional work as service needs dictate.
• Work predominantly outdoors on your own vehicle, transporting clients in all weather, traffic and road conditions.

Required Criteria:

• Valid current UK (or acceptable other) driving licence.
• No greater than 3 penalty points.
• Good understanding of written and spoken English.
• Good numeric skills (add and subtract cash).
• Proven eligibility to work in the UK.
• Provide suitable references.
• Provide proof of identity.
• Valid current Person PCO certificate.
• Basic secondary school education or equivalent.
• Prepared to undertake training such as NVQ as required.
• Ability to drive a vehicle to a competent and safe standard.
• Good written and verbal communication skills using English (ESOL entry level 2).
• Has the physical capability to carry out the role.
• Customer service skills.
• Pass medical requirements.
• Must pass enhanced CRB check.
• Must pass alcohol and drugs screening as per policy.

Desired Criteria:

• Own transport and lives within reasonable distance of place of work.
• Understanding of what good customer service looks like.
• Customer Service Training.
• NVQ in Customer Care.
• Professional driving experience.
• Experience of dealing with customers.
• Knowledge of geographical operating area.
• Accident‑free record over last 12 months.

Closing Date: Thursday 1st October 2026

Contract Type: Part-time

Salary: From £300.00 hourly to £500.00 hourly