At a Glance
- Tasks: Drive your own vehicle, ensuring safety and comfort for clients on school services.
- Company: Join a dedicated team focused on providing excellent customer service.
- Benefits: Flexible hours, competitive pay, and the chance to make a difference.
- Other info: Enjoy outdoor work and develop your skills in a supportive environment.
- Why this job: Be part of a vital service that supports children and vulnerable individuals.
- Qualifications: Valid driving licence, PCO certification, and a passion for customer service.
The predicted salary is between 15600 - 26000 € per year.
Location: 8 Rigg Approach
Job Purpose
A PCO owner car driver is responsible for driving their own passenger-carrying vehicle and providing good customer service and a safe and comfortable journey throughout the network of HATS home-to-school services.
Main Duties
- Ensure safety and wellbeing of clients throughout the journey and handover.
- Ensure that high visibility PPE is worn in vehicle movement areas.
- Observe speed limits within bus depots and school premises.
- Check vehicle condition prior to service: ensure clean and tidy.
- Comply with laws and company regulations regarding mobile phones, smoking, and prohibited equipment.
- Assume responsibility for health, safety, security, welfare, environmental and fire safety arrangements for yourself, customers and colleagues; attend safety briefings and training.
- Report safety accidents/incidents to the company.
- Understand emergency and evacuation plans.
- Keep cab area safe and tidy.
- Provide high standard customer service, friendly and professional conduct.
- Assist with additional needs of children, vulnerable adults, elderly, infirm or disabled.
- Drive vehicle safely, legally, and professionally.
- Maintain timetable adherence, avoid running early or late when safe.
- Stay updated on road closures/diversions/special events via notices, briefings, supervisors.
- Hold valid driving licence, vehicle PCO and Person PCO Licence at all times; available for inspection.
A Driver Must Ensure That
- Your licence, vehicle PCO and Person PCO licence are valid for the vehicle type you are driving.
- Licence medical renewals are up to date.
- Communicate any licence changes that may affect entitlement to drive (e.g., sickness, injury, conviction).
- Licence available for inspection every 6 months.
- Report for work on time with correct equipment.
- Observe company dress code.
- Do not report for work when overtired or under influence of alcohol or drugs.
- Follow notification procedures in event of absence.
- Report incidents (safety, security, driving, customer service) to line manager promptly.
- Report road incidents affecting service (closures, accidents, highway repairs) as soon safe.
- Provide feedback ideas on service improvements.
- Adhere to all HATS policies and procedures.
- Follow reasonable requests from company.
Work Environment
- Participate in flexible working hours with core hours between 07.00 – 09.00 and 14.30 – 16.30.
- Undertake additional work as the service needs dictate.
- Follow daily and weekly work schedules and report to the Controller when incidents or problems occur.
- Jobholder’s usual place of work is predominantly outdoor on own vehicle transporting clients.
- Must work safely and efficiently in all weather, traffic and road conditions.
Required Criteria
- Valid current UK (or acceptable other) driver’s licence
- No greater than 3 penalty points
- Good understanding of written and spoken English language
- Good numeric skills (able to add and subtract cash)
- Proven eligibility to work in the UK
- Able to provide suitable references
- Able to prove identity
- Valid current Person PCO certificate
- Basic secondary school education or equivalent
- Prepared to undertake training such as NVQ as required
- Ability to drive a vehicle to a competent and safe standard
- Good written and verbal communication skills using English language to ESOL entry level 2
- Physical capability to carry out the role
- Customer service skills
- Pass medical requirements
- Must pass enhanced CRB check
- Must pass alcohol and drugs screening as per policy
Desired Criteria
- Own transport and lives within reasonable distance of place of work
- Understanding of what good customer service looks like
- Customer Service Training
- NVQ in Customer Care
- Professional driving experience
- Experience of dealing with customers
- Knowledge of geographical operating area
- Accident‑free record over the last 12 months
Closing Date Thursday 1st October, 2026
Contract Type Part‑time
Salary From £300.00 Weekly to £500.00 Weekly
H2S PCO Owner Car Driver - self employed E10 employer: HATS Group
As a self-employed H2S PCO Owner Car Driver, you will enjoy the flexibility of working hours while being part of a supportive network dedicated to providing safe and reliable transport services. Our commitment to employee growth is reflected in opportunities for training and development, ensuring you can enhance your skills and customer service capabilities. Join us in a role that not only values your contributions but also prioritises the safety and wellbeing of our clients in a dynamic outdoor environment.
StudySmarter Expert Advice🤫
We think this is how you could land H2S PCO Owner Car Driver - self employed E10
✨Tip Number 1
Network like a pro! Chat with friends, family, and even acquaintances about your job search. You never know who might have a lead on a driving gig or know someone in the industry. Plus, it’s a great way to get insider info on what employers are really looking for.
✨Tip Number 2
Get your social media game on point! Update your LinkedIn profile to reflect your skills and experience as a driver. Join relevant groups and engage with posts. It’s a fab way to connect with potential employers and show off your expertise.
✨Tip Number 3
Practice makes perfect! Before any interviews, do a mock Q&A session with a mate. Focus on common questions for drivers, like how you handle difficult passengers or ensure safety. This will help you feel more confident and ready to impress.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might be just right for you. Plus, it’s super easy to navigate, and you can keep track of your applications all in one place. Let’s get you driving!
We think you need these skills to ace H2S PCO Owner Car Driver - self employed E10
Some tips for your application 🫡
Show Off Your Driving Skills:Make sure to highlight your driving experience and any relevant qualifications in your application. We want to see that you’ve got a valid UK driver’s licence and a clean record, so don’t be shy about sharing those details!
Customer Service is Key:Since you'll be providing a safe and comfortable journey for clients, it’s important to showcase your customer service skills. Share examples of how you've gone above and beyond for customers in the past – we love to see that!
Be Professional and Polished:Your application should reflect the professional image we uphold at StudySmarter. Make sure it’s well-written, free of typos, and presents you in the best light possible. A tidy application shows us you’ll keep your vehicle just as tidy!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do!
How to prepare for a job interview at HATS Group
✨Know Your Stuff
Make sure you understand the job description inside out. Familiarise yourself with the responsibilities of a PCO owner car driver, especially around safety and customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Dress for Success
Even though this is a driving role, first impressions matter! Dress smartly and in line with the company’s dress code. It shows professionalism and respect for the position you're applying for, which can set you apart from other candidates.
✨Safety First
Be prepared to discuss your understanding of safety protocols and regulations. Think about how you would handle various scenarios, like reporting incidents or ensuring passenger safety. Showing that you prioritise safety will resonate well with the interviewers.
✨Customer Service Mindset
Prepare examples of how you've provided excellent customer service in the past. Whether it’s dealing with difficult customers or going the extra mile, having specific stories ready will demonstrate your commitment to high standards of service, which is crucial for this role.
