At a Glance
- Tasks: Drive your own vehicle, ensuring safe and comfortable journeys for clients.
- Company: Join a supportive team focused on special educational needs transport.
- Benefits: Flexible hours, competitive pay, and the chance to make a difference.
- Other info: Opportunity for training and career development in a dynamic environment.
- Why this job: Be a vital part of the community, helping those in need every day.
- Qualifications: Valid UK driving licence and a passion for customer service.
The predicted salary is between 15600 - 26000 € per year.
Location: Unit 71, Capital Business Centre, 22 Carlton Road
We have an opportunity for a PCO Owner Car Driver to join our team.
Job Purpose
A PCO owner car driver is responsible for driving their own passenger-carrying vehicle and providing good customer service and a safe and comfortable journey throughout the HATS home-to-school services network.
About The Role
Main duties
- Ensure safety and wellbeing of clients throughout the journey and handover.
- Wear high-visibility PPE in vehicle movement areas.
- Observe speed limits within bus depots and school premises.
- Check the condition of the vehicle prior to commencing service.
- Keep the vehicle clean and tidy before starting service.
- Comply with the laws and company regulations regarding mobile phone use, smoking, and prohibited equipment in vehicles.
- Be responsible for the health, safety, security, welfare, environmental and fire safety arrangements for yourself, customers, and colleagues.
- Attend safety briefings and training as required.
- Report all safety accidents/incidents to the company.
- Underpin a full understanding of emergency and evacuation plans.
- Maintain a safe and tidy cab area.
- Provide a high standard of customer service at all times.
- Offer customers useful information during the journey (e.g., road closures, diversions).
- Behave friendly and professionally towards customers and colleagues.
- Recognise and assist children, vulnerable adults, the elderly, infirm or disabled with additional needs.
- Drive the vehicle safely, legally, and professionally.
- Adhere to the set timetable, avoiding early or late departures when safe to do so.
- Stay up-to-date on road closures, diversions or special events that may affect the service.
- Maintain a valid driving licence, vehicle PCO and Person PCO licence at all times and be ready for inspection by company staff.
A Driver Must Ensure That
- The driver’s licence, vehicle PCO and Person PCO licence are current and valid for the vehicle type being driven.
- Required medical renewals are up to date.
- Any licence changes that may affect driving eligibility are communicated to the line manager.
- The licence is available for inspection every 6 months.
- Attend work on time, in the correct location, and with the required equipment.
- Always observe company dress code.
- Do not report for work when overtired or under the influence of alcohol or drugs.
- Follow notification procedures for absences from work.
- Report all safety, security, driving and customer service incidents to the line manager promptly.
- Report incidents that may affect the service (e.g., road closures, accidents, emergencies) as soon as it is safe to do so.
- Provide feedback to the line manager on service improvement ideas.
- Adhere to HATS policies and procedures.
- Carry out any reasonable requests made by the company.
Work Environment
Work includes flexible hours with core periods between 07.00–09.00 and 14.30–16.30, with additional work as service needs dictate. The day-to-day work is primarily outdoors on the driver’s own PCO vehicle, transporting clients in all weather, traffic and road conditions.
Required Criteria
- Valid current UK (or acceptable other) drivers licence
- No more than 3 penalty points
- Good understanding of written and spoken English
- Good numeric skills (ability to add and subtract cash)
- Proof of eligibility to work in the UK
- Suitable references available
- Proof of identity available
- Valid Person PCO certificate
- Basic secondary school education or equivalent
- Prepared to undertake training such as an NVQ as required
- Ability to drive vehicles to a competent and safe standard
- Good written and verbal communication skills at ESOL entry level 2
- Physical capability to perform the role
- Customer service skills
- Pass medical requirements
- Pass enhanced CRB check
- Pass alcohol and drugs screening as per policy
Desired Criteria
- Own transport and residence within a reasonable distance of the place of work
- Understanding of what good customer service looks like
- Customer Service training
- NVQ in Customer Care
- Professional driving experience
- Experience dealing with customers
- Knowledge of the geographical operating area
- Accident-free record over the last 12 months
Closing Date Thursday 1st October 2026
Contract Type Part-time
Salary From £300.00 Weekly to £500.00 Weekly
H2S PCO Owner Car Driver - self employed Croydon employer: HATS Group
Join our dedicated team as a PCO Owner Car Driver in Croydon, where we prioritise safety, customer service, and employee well-being. Enjoy flexible working hours that fit your lifestyle while contributing to the vital home-to-school services for children and vulnerable adults. With opportunities for training and professional development, you will be part of a supportive work culture that values your contributions and encourages growth.
StudySmarter Expert Advice🤫
We think this is how you could land H2S PCO Owner Car Driver - self employed Croydon
✨Tip Number 1
Network like a pro! Chat with friends, family, and even acquaintances about your job search. You never know who might have a lead on a PCO Owner Car Driver position or can connect you with someone in the industry.
✨Tip Number 2
Get your social media game on point! Update your LinkedIn profile to reflect your skills and experience as a driver. Join relevant groups and engage with posts to get noticed by potential employers.
✨Tip Number 3
Practice makes perfect! Prepare for interviews by role-playing common questions with a friend. Focus on showcasing your customer service skills and your commitment to safety – these are key for a PCO Owner Car Driver.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to reach out directly!
We think you need these skills to ace H2S PCO Owner Car Driver - self employed Croydon
Some tips for your application 🫡
Show Off Your Driving Skills:Make sure to highlight your driving experience and any relevant qualifications in your application. We want to see that you’ve got a solid track record behind the wheel, so don’t be shy about sharing your achievements!
Customer Service is Key:Since this role involves interacting with clients, it’s super important to showcase your customer service skills. Share examples of how you’ve gone above and beyond for customers in the past – we love to see that!
Be Clear and Concise:When filling out your application, keep it straightforward and to the point. We appreciate clarity, so make sure your experience and skills are easy to read and understand. No need for fluff!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s quick and easy, and we can’t wait to see your application come through!
How to prepare for a job interview at HATS Group
✨Know Your Vehicle Inside Out
Make sure you’re familiar with your car’s features and safety equipment. During the interview, be ready to discuss how you maintain your vehicle and ensure it’s safe for passengers. This shows you take your responsibilities seriously.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you’ve gone above and beyond for clients, especially those with additional needs. This will highlight your suitability for the role.
✨Stay Updated on Local Knowledge
Brush up on local routes, potential road closures, and any events that might affect travel. Being knowledgeable about the area will impress your interviewers and show that you’re proactive in ensuring a smooth journey for your passengers.
✨Dress the Part
Even though you’ll be driving, first impressions matter! Wear smart, professional attire that aligns with the company’s dress code. This demonstrates your respect for the role and your commitment to professionalism.
