H2S PCO Owner Car Driver - self employed (Camden aera)

The HATS Group is the UK\’s foremost private healthcare provider, excelling in patient‑centric transport services with an \’Outstanding\’ rating for Responsiveness from the Care Quality Commission (CQC). Recognised for professionalism, excellence, and a fleet of over 800 vehicles, we support various public and private healthcare institutions, delivering over 2,000,000 passenger movements annually.

Job Purpose

A PCO owner car driver is responsible for driving their own passenger‑carrying vehicle and providing good customer service and a safe and comfortable journey throughout the network of HATS home‑to‑school services.

Job Title

PCO Owner Car Driver

Department

Special Educational Needs

Reports to

Controller

Pay

Paid a weekly Rate

Main Duties

• Ensure safety and wellbeing of clients throughout the journey and handover.
• Ensure high‑visibility PPE is always worn in vehicle movement areas.
• Observe speed limits within bus depots and school premises.
• Check vehicle condition prior to commencing service: keep vehicle clean and tidy.
• Comply with laws and regulations regarding mobile phones, smoking, prohibited equipment while on duty.
• Be responsible for health, safety, security, welfare, environmental and fire safety arrangements for self, customers and colleagues.
• Attend safety briefings and training as required.
• Report all safety accidents/incidents to the company.
• Understand emergency and evacuation plans.
• Keep cab area safe and tidy.
• Provide high standard of customer service, including giving passengers information and informing of road closures and diversions.
• Behave friendly and professionally with customers and colleagues.
• Recognise and assist with additional needs of children and vulnerable adults, the elderly, infirm or disabled.
• Drive vehicle safely, legally, professionally and on timetable.
• Stay up‑to‑date with road closures, diversions and special events that affect service.
• Hold valid driving licence, vehicle PCO and Person PCO Licence at all times.

Driver Must Ensure That

• The driver\’s licence, vehicle PCO and Person PCO Licence are valid for the vehicle type being driven.
• Licence has required medical renewals up to date.
• Any change to licence that may affect entitlement to drive is communicated to the line manager.
• Licence is made available for inspection every six months.
• Report for work at correct time and location with correct equipment.
• Observe company dress code when on duty.
• Avoid work when overtired or under the influence of alcohol or drugs.
• Follow notification procedures for absence from work.
• Report all safety, security, driving and customer service incidents to line manager promptly.
• Report road incidents that may affect service promptly.
• Provide feedback on service improvements.
• Adhere to all HATS policies and procedures.
• Undertake reasonable requests made by the Company.

Work Environment

Flexible working hours with core hours 07:00‑09:00 and 14:30‑16:30. Additional work as needed. Work is predominantly outdoor on the own PCO vehicle, transporting clients safely in all weather and road conditions.