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For Companies At a Glance
- Tasks: Drive your own vehicle, ensuring safe and comfortable journeys for clients.
- Company: Join HATS Group, the UK's leading private healthcare transport provider with an 'Outstanding' CQC rating.
- Benefits: Enjoy flexible working hours and a supportive team environment.
- Why this job: Make a difference in people's lives while enjoying independence on the road.
- Qualifications: Must have a valid driving licence and PCO licences; experience is a plus but not required.
- Other info: Work outdoors and adapt to various weather conditions while meeting diverse client needs.
Overview
The HATS Group is the UK\’s foremost private healthcare provider, excelling in patient-centric transport services with an \’Outstanding\’ rating for Responsiveness from the Care Quality Commission (CQC). Recognized for professionalism, excellence, and a fleet of over 800 vehicles, we support various public and private healthcare institutions, delivering over 2,000,000 passenger movements annually.
We have an opportunity for a PCO Owner Car Driver to join our team.
Job purpose: A PCO owner car driver is responsible for driving their own passenger-carrying vehicle and providing good customer service and a safe and comfortable journey throughout the network of HATS home-to-school services.
Job Title: PCO Owner Car Driver
Department: Special Educational Needs
Reports to: Controller
Pay structure: Paid a weekly rate
Position in Organisation Chart: Team Leader > Controller > PCO owner car driver
About The Role
Main duties
- Ensure safety and wellbeing of clients throughout the journey and handover.
- Ensure that high-visibility PPE is worn in vehicle movement areas.
- Observe speed limits within bus depots and school premises.
- Check the condition of the vehicle prior to commencing service; ensure the vehicle is clean and tidy before starting service.
- Comply with laws and company regulations regarding the use of mobile phones, smoking in vehicles and the use of prohibited equipment (such as games consoles) while on duty.
- Be responsible for health, safety, security, welfare, environmental and fire safety arrangements for yourself, customers, and colleagues; attend safety briefings and training as required.
- Ensure all safety accidents/incidents are reported to the company; understand emergency and evacuation plans.
- Ensure your cab area is kept safe and tidy and always provide a high standard of customer service.
- Provide customers on the vehicle with information that may help them during their journey (e.g., road closures and diversions).
- Behave in a friendly and professional manner to customers and colleagues; recognise and assist with the additional needs of children and vulnerable adults, the elderly, infirm or disabled.
- Drive your vehicle in a safe, legal, and professional way; drive to the set timetable and monitor road conditions.
- Stay up to date with road closures, diversions or special events that may affect the service by reading notices, attending briefings, and listening to instructions from Supervisors.
- Ensure that a valid driving licence, vehicle PCO and Person PCO Licence is held at all times and is available for inspection.
A Driver Must Ensure That
- Their driving licence, vehicle PCO and person PCO licence are in date and valid for the vehicle type they are driving.
- Their licence has the required medical renewals up to date.
- Any change to the licence which may affect entitlement to drive is communicated to their line manager (e.g., sickness, injury or conviction).
- Their licence is made available for inspection on a six-monthly basis.
- To report for work at the correct time and location with the correct equipment.
- To ensure that the company dress code is observed when on duty.
- Not to report for work when overtired or under the influence of alcohol or drugs.
- To ensure that the relevant notification procedures are followed in the event of absence from work.
- To report all safety, security, driving and customer service incidents to the line manager as soon as possible.
- To report all incidents on the road likely to affect the service as soon as it is safe to do so (e.g., road closures, accidents, emergencies, highway repairs).
- To feedback ideas about how services can be improved to their line manager.
- To always ensure adherence to all HATS policies and procedures.
- To undertake any reasonable request made by the Company.
Work Environment
Participate in flexible working hours with core working hours between 07:00 – 09:00 and 14:30 – 16:30. Undertake additional work as the service needs dictate. The job holder follows instructed daily and weekly work schedules and is required to report to the Controller where incidents or problems occur.
The jobholder’s usual place of work on a day-to-day basis is in a predominantly outdoor environment on their own PCO vehicle that transports clients from and to various locations. It is required to work safely and efficiently in all weather, traffic and road conditions.
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Business Development and Sales
Industries
- Truck Transportation
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H2S PCO Owner Car Driver - self employed (Camden aera) employer: HATS Group
Contact Detail:
HATS Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land H2S PCO Owner Car Driver - self employed (Camden aera)
✨Tip Number 1
Familiarise yourself with the Camden area and its key locations, especially schools and healthcare facilities. Knowing the routes and potential traffic issues will help you provide a smoother service and impress during any interviews.
✨Tip Number 2
Make sure to highlight your customer service skills in conversations with us. As a PCO Owner Car Driver, you'll be interacting with vulnerable individuals, so demonstrating empathy and professionalism is crucial.
✨Tip Number 3
Stay updated on local regulations regarding PCO licensing and vehicle requirements. Being knowledgeable about these aspects shows your commitment to safety and compliance, which is essential for this role.
✨Tip Number 4
Network with other drivers or professionals in the transport sector. They can provide insights into the role and may even share tips on how to stand out when applying with us at StudySmarter.
We think you need these skills to ace H2S PCO Owner Car Driver - self employed (Camden aera)
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description. Understand the responsibilities of a PCO Owner Car Driver and how your skills align with the requirements outlined by HATS Group.
Tailor Your CV: Customise your CV to highlight relevant experience, especially in customer service and driving roles. Emphasise any previous work with vulnerable individuals or in healthcare settings, as this will resonate well with the company's values.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for providing excellent customer service and your commitment to safety. Mention specific examples from your past experiences that demonstrate your ability to handle the responsibilities of the role.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this position.
How to prepare for a job interview at HATS Group
✨Know Your Vehicle
Make sure you are well-versed with the specifics of your own vehicle, including its safety features and maintenance history. This knowledge will help you demonstrate your commitment to safety and professionalism during the interview.
✨Highlight Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. The role requires a friendly and professional manner, so be ready to discuss situations where you went above and beyond for clients.
✨Understand Safety Regulations
Familiarise yourself with relevant health and safety regulations, especially those pertaining to passenger transport. Being able to discuss these regulations confidently will show that you take safety seriously.
✨Demonstrate Flexibility
Since the job involves flexible working hours, be prepared to discuss your availability and willingness to adapt to changing schedules. Highlight any previous experience where you successfully managed flexible work hours.