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- Tasks: Drive your own vehicle, ensuring safe and comfortable journeys for clients.
- Company: Join the UK's leading private healthcare provider with an 'Outstanding' CQC rating.
- Benefits: Flexible working hours, competitive pay, and a chance to make a difference.
- Why this job: Be part of a dedicated team supporting vulnerable individuals in your community.
- Qualifications: Valid driving licence and PCO licence required; customer service skills are a plus.
- Other info: Work outdoors, enjoy flexibility, and contribute to essential transport services.
The predicted salary is between 30000 - 40000 £ per year.
The HATS Group is the UK's foremost private healthcare provider, excelling in patient-centric transport services with an 'Outstanding' rating for Responsiveness from the Care Quality Commission (CQC). Recognized for professionalism, excellence, and a fleet of over 800 vehicles, we support various public and private healthcare institutions, delivering over 2,000,000 passenger movements annually.
We have an opportunity for a PCO Owner Car Driver to join our team.
Job Purpose: A PCO owner car driver is responsible for driving their own passenger-carrying vehicle and providing good customer service and a safe and comfortable journey throughout the network of HATS home-to-school services.
Main Duties:
- Ensure safety and wellbeing of clients throughout the journey and handover.
- Wear high visibility PPE in vehicle movement areas.
- Observe speed limits within bus depots and school premises.
- Check the condition of the vehicle prior to commencing service, ensuring that the vehicle is clean and tidy.
- Comply with laws and company regulations regarding mobile phones, smoking in vehicles, and prohibited equipment while on duty.
- Be responsible for health, safety, security, welfare, environmental, and fire safety arrangements for yourself, customers, and colleagues.
- Attend safety briefings and training as required.
- Report all safety accidents/incidents to the company.
- Understand emergency and evacuation plans.
- Keep cab area safe and tidy.
- Provide a high standard of customer service.
- Inform customers of road closures and diversions.
- Behave in a friendly and professional way to customers and colleagues.
- Assist with the additional needs of children, vulnerable adults, the elderly, infirm, or disabled.
- Drive your vehicle safely, legally, and professionally.
- Adhere to the set timetable, not running early or late when safe to do so.
- Stay updated with road closures, diversions, or special events affecting the service.
- Hold a valid driving licence, vehicle PCO, and Person PCO Licence at all times for inspection.
- Ensure driving licence, vehicle PCO, and person PCO licence are valid and up to date.
- Communicate any changes to the licence affecting entitlement to drive to the line manager.
- Report for work at the correct time and location with the correct equipment.
- Observe the company dress code while on duty.
- Not report for work when overtired or under the influence of alcohol or drugs.
- Follow relevant notification procedures in the event of absence from work.
- Report all safety, security, driving, and customer service incidents to the line manager promptly.
- Provide feedback on service improvement ideas to the line manager.
- Ensure adherence to all HATS policies and procedures.
- Undertake any reasonable request made by the Company.
Work Environment:
Participate in flexible working hours with general core working hours between 07.00 - 09.00 and 14.30 – 16.30. Undertake additional work as service needs dictate. The job holder follows instructed daily and weekly work schedules and is required to report to the Controller where incidents or problems occur. The usual place of work is predominantly outdoor in their own PCO vehicle transporting clients from and to various locations, working safely and efficiently in all weather, traffic, and road conditions.
H2S PCO Owner Car Driver - self employed employer: HATS Group
Contact Detail:
HATS Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land H2S PCO Owner Car Driver - self employed
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues to let them know you're on the hunt for a PCO Owner Car Driver role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Get your social media game on point! Update your LinkedIn profile to reflect your skills and experience as a driver. Join relevant groups and engage with posts to increase your visibility in the industry.
✨Tip Number 3
Practice makes perfect! Before any interviews, rehearse common questions related to customer service and safety protocols. This will help you feel more confident and ready to impress.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the HATS team and contributing to our outstanding service.
We think you need these skills to ace H2S PCO Owner Car Driver - self employed
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know how much you value customer service. Share any experiences where you've gone the extra mile to help someone out. We love candidates who are genuinely enthusiastic about making journeys safe and enjoyable!
Highlight Your Driving Experience: Make sure to detail your driving experience, especially if you've worked with vulnerable groups or in a similar role before. We want to see that you understand the importance of safety and professionalism on the road.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate applications that are easy to read and get straight to the heart of why you're the right fit for the PCO Owner Car Driver role.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at HATS Group
✨Know Your Stuff
Make sure you understand the role of a PCO Owner Car Driver inside out. Familiarise yourself with the responsibilities listed in the job description, especially around safety and customer service. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Dress to Impress
Even though this is a driving role, first impressions matter! Dress smartly and in line with the company’s dress code. It shows professionalism and respect for the interview process, which is crucial when working in a client-facing role.
✨Safety First
Be prepared to discuss your understanding of safety regulations and procedures. Think about examples from your past experiences where you ensured safety while driving or handling clients. This will demonstrate your commitment to maintaining high standards, which is key for this role.
✨Customer Service Mindset
Since the role involves providing excellent customer service, be ready to share specific examples of how you've gone above and beyond for customers in previous jobs. Highlight your ability to handle difficult situations and your approach to making journeys comfortable for passengers.