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- Tasks: Drive a passenger vehicle, ensuring safety and comfort for clients on their journeys.
- Company: Join a dedicated team providing essential transport services for special educational needs.
- Benefits: Flexible hours, competitive pay, and the chance to make a difference in your community.
- Other info: Opportunity for personal growth and to contribute positively to the community.
- Why this job: Be a vital part of students' daily lives while enjoying a dynamic outdoor work environment.
- Qualifications: Valid driving licence and PCO licence; customer service skills are a plus.
The predicted salary is between 12 - 15 £ per hour.
A PCO company driver is responsible for driving a passenger-carrying vehicle and providing good customer service and a safe and comfortable journey throughout the network of HATS home-to-school services.
Department: Special Educational Needs
Reports to: Controller
Pay Structure: Paid an Hourly Rate
Main Duties:
- Ensure safety and wellbeing of clients throughout the journey and handover.
- Ensure that high visibility PPE is always worn in vehicle movement areas.
- Ensure that speed limits are observed within bus depots and school premises.
- Check the condition of the vehicle prior to commencing service.
- Carry out a safety walk round check.
- Report any defect in the vehicle or equipment as soon as possible to the right person.
- Complete the Vehicle Defect Card or enter the defect on the electronic ticket machine (depending on location).
- Ensure that the vehicle is clean and tidy before starting service.
- Comply with laws and company regulations regarding mobile phone use, smoking in company vehicles, and the use of prohibited equipment while on duty.
- Be responsible for health, safety, security, welfare, environmental and fire safety arrangements for yourself, customers, and colleagues.
- Attend safety briefings and training as required.
- Report all safety accidents/incidents following the company’s reporting procedure.
- Understand emergency and evacuation plans.
- Keep the bus cab area always safe and tidy.
- Provide a high standard of customer service.
- Give customers on the bus information that may help them during their journey (e.g., informing customers of road closures and diversions).
- Behave in a friendly and professional manner to customers and colleagues.
- Recognize and assist with the additional needs of children, vulnerable adults, the elderly, infirm or disabled.
- Drive company vehicles safely, legally, and professionally.
- Drive to the timetable, not running early or late when safe.
- Stay up to date with road closures, diversions, or special events that may affect the service.
- Maintain a valid driving licence and Person PCO Licence at all times and available for inspection.
A Driver Must Ensure That:
- Licence and Person PCO licence are in date, valid, and suitable for vehicle type.
- Licence has required medical renewals up to date.
- Any change to licence that may affect entitlement to drive is communicated to line manager.
- Licence made available for inspection every 6 months.
- Report for work at correct time and location with correct equipment.
- Observe company dress code correctly at all times on duty.
- Do not report for work when overtired or under influence of alcohol or drugs.
- Follow notification procedures when absent from work.
- Report all safety, security, driving and customer service incidents promptly to line manager.
- Report all road incidents that could affect service promptly.
- Participate in yearly appraisal.
- Feedback ideas for service improvement to line manager.
- Adhere to all HATS policies and procedures.
- Undertake any reasonable request by company.
Work Environment:
- Work in flexible hours; core hours 07:00‑09:00 and 14:30‑16:30.
- Undertake additional work as service needs dictate.
- Follow instructed daily and weekly schedules and report incidents or problems to Controller.
- Day‑to‑day work is predominantly outdoors on vehicles transporting clients.
- Work safely and efficiently in all weather, traffic, and road conditions.
H2S PCO Company Driver - E10 employer: HATS Group
Contact Detail:
HATS Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land H2S PCO Company Driver - E10
✨Tip Number 1
Network, network, network! Get chatting with people in the industry, whether it's at events or online. You never know who might have a lead on a job that’s perfect for you.
✨Tip Number 2
Practice your interview skills! Grab a mate and do some mock interviews. The more comfortable you are talking about your experience and skills, the better you'll come across when it counts.
✨Tip Number 3
Don’t just apply through job boards; head over to our website and check out the roles we have. Sometimes, applying directly can give you an edge over others!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can keep you fresh in their minds and show that you're genuinely interested in the position.
We think you need these skills to ace H2S PCO Company Driver - E10
Some tips for your application 🫡
Show Your Driving Skills: Make sure to highlight your driving experience and any relevant qualifications in your application. We want to see that you’ve got a solid track record behind the wheel, especially when it comes to passenger transport.
Customer Service is Key: Since you'll be interacting with clients regularly, emphasise your customer service skills. Share examples of how you've gone above and beyond to help customers in previous roles – we love a friendly face!
Safety First!: Safety is a big deal for us, so mention any safety training or protocols you’re familiar with. Let us know how you ensure the wellbeing of passengers during your journeys – it’s crucial for this role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with StudySmarter.
How to prepare for a job interview at HATS Group
✨Know Your Responsibilities
Familiarise yourself with the key duties of a PCO company driver. Understand the importance of safety checks, customer service, and compliance with regulations. Being able to discuss these responsibilities confidently will show that you’re serious about the role.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you’ve helped someone or resolved an issue. This is crucial for a role that involves interacting with clients, especially vulnerable individuals.
✨Showcase Your Safety Awareness
Be ready to talk about your approach to safety while driving. Discuss any relevant training or experiences you have had, such as conducting vehicle checks or following safety protocols. This will highlight your commitment to ensuring the wellbeing of passengers.
✨Dress the Part
Make sure to dress appropriately for the interview, reflecting the company’s dress code. A professional appearance can make a great first impression and shows that you take the opportunity seriously. Plus, it sets the tone for your commitment to the role.