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- Tasks: Provide compassionate patient transport and support in non-emergency situations.
- Company: Join HATS Group, the UK's top private healthcare provider with an 'Outstanding' CQC rating.
- Benefits: Enjoy flexible shifts, professional development opportunities, and a supportive team environment.
- Why this job: Make a real difference in patients' lives while working in a dynamic and rewarding role.
- Qualifications: Must have completed ACA foundation training, including first aid and manual handling.
- Other info: Be part of a dedicated team with over 2 million passenger movements annually.
The predicted salary is between 28800 - 43200 £ per year.
The HATS Group is the UK's leading private healthcare provider, specializing in patient-centric transport services with an 'Outstanding' Responsiveness rating from the Care Quality Commission (CQC). The CQC is an independent regulator responsible for registering, inspecting, and monitoring health and social care providers, including private ambulance services regulated by the CQC. Additionally, HATS Group is regulated by Local Authorities for SEND services. Recognized for professionalism and excellence, with a fleet of over 800 vehicles supporting various healthcare institutions, we facilitate over 2,000,000 passenger movements annually.
We are seeking an Ambulance Care Assistant (ACA) to join our team.
Job Purpose: Responsible for providing ambulance care, including assessment, treatment, and patient movement in non-emergency situations. Candidates must have completed ACA foundation training, including first aid and manual handling. The role involves working with diverse patient groups in challenging settings and supporting other ambulance crews or operations as needed.
Main Duties:
- Clinical
- Ensure vehicle and personal readiness for patient journeys.
- Maintain communication with the Control team regarding availability and movements.
- Conduct safe patient transport with care and compassion, assisting clinicians and applying appropriate care procedures.
- Keep accurate records of patient movements, respecting patient dignity and confidentiality.
- Communicate medical information effectively to clinicians, patients, and relatives.
- Liaise with healthcare professionals and communicate relevant information internally and externally.
- Vehicles
- Drive relevant vehicle types lawfully and with sensitivity.
- Check vehicles and equipment before use, ensuring readiness and functionality.
- Perform vehicle inspections post-duty, reporting defects and maintaining cleanliness.
- Administration
- Complete reports and notifications per company policies.
- Maintain records of passengers, journeys, refueling, and duty hours.
- Report incidents, accidents, and equipment issues accurately.
- Resourcing
- Be available for shifts as scheduled.
- Respond to requests to change working hours or locations to ensure optimal coverage.
- Training, Education, and Development
- Attend mandatory education and development courses.
- Support professional development to maintain clinical competence.
- Identify and pursue personal and professional growth opportunities.
- Maintain a Personal Development Plan and participate in reviews and supervision.
- Participate in CPD initiatives to enhance clinical effectiveness.
- Security
- Ensure the security of property, facilities, and patient valuables.
- Professional Standards
- Maintain high standards of personal conduct and appearance.
- Contribute to the cleanliness and professionalism of vehicles and workplaces.
- Supervisory Duties
- Monitor actions of staff or third parties, ensuring compliance with policies.
- Manage incidents until further resources arrive.
- Major Incidents
- Respond to major incidents as per procedures, including call-outs.
- Company Equipment
- Operate and test equipment according to procedures and manufacturer instructions.
- Confidentiality
- Maintain confidentiality of personal and medical information, complying with data protection laws.
- Risk Management
- Contribute to risk management, report hazards, and follow safety policies.
Ambulance Care Assistant (ACA) - Swansea employer: HATS Group
Contact Detail:
HATS Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ambulance Care Assistant (ACA) - Swansea
✨Tip Number 1
Familiarise yourself with the CQC standards and regulations, as understanding these will help you demonstrate your knowledge during interviews. Being able to discuss how you can contribute to maintaining high standards of care will set you apart.
✨Tip Number 2
Highlight any experience you have in patient transport or working in healthcare settings. Be prepared to share specific examples of how you've handled challenging situations or provided excellent patient care, as this will showcase your suitability for the role.
✨Tip Number 3
Network with current or former employees of HATS Group if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
✨Tip Number 4
Prepare for situational questions that may arise during the interview. Think about how you would respond to various scenarios involving patient care, communication with healthcare professionals, and handling emergencies, as this will demonstrate your critical thinking skills.
We think you need these skills to ace Ambulance Care Assistant (ACA) - Swansea
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of an Ambulance Care Assistant. Familiarise yourself with the job description and the skills required, such as first aid and manual handling.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the role. Emphasise any previous healthcare or patient transport experience, as well as your ACA foundation training.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for patient care and your understanding of the challenges faced in non-emergency situations. Mention specific examples of how you've demonstrated compassion and professionalism in past roles.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at HATS Group
✨Show Your Compassion
As an Ambulance Care Assistant, empathy and compassion are key. During the interview, share examples of how you've provided care or support to others in challenging situations. This will demonstrate your suitability for the role.
✨Know Your Regulations
Familiarise yourself with the Care Quality Commission (CQC) standards and local authority regulations relevant to ambulance services. Being knowledgeable about these can impress the interviewers and show your commitment to high standards of care.
✨Highlight Your Training
Make sure to discuss your ACA foundation training, first aid skills, and any manual handling experience. Be prepared to explain how these qualifications will help you perform effectively in the role.
✨Demonstrate Teamwork Skills
The role involves working closely with other healthcare professionals. Share experiences where you've successfully collaborated with a team, especially in high-pressure environments, to showcase your ability to work well with others.
