At a Glance
- Tasks: Lead daily operations, ensure quality service, and create engaging social media content.
- Company: Join the vibrant team at HatHats Hangloose in Bluewater.
- Benefits: Competitive pay, flexible hours, full training, and permanent contracts available.
- Other info: Enjoy free parking and opportunities for career growth in a dynamic setting.
- Why this job: Be part of a fun environment where your creativity and people skills shine.
- Qualifications: Must be a reliable team player with a positive attitude and great customer service skills.
The predicted salary is between 11 - 13 £ per hour.
We need people with a can-do, positive attitude who can help deliver the HatHats experience to the tenants and clients at the site.
Your location of work will be HatHats Hangloose. We have a number of positions available either part time or full time and are happy to offer permanent contracts to the right people. Full training is provided from day one. There is plenty of free parking at the site, and having a driving licence and means of transport will be handy. This site operates Monday - Sunday, including bank holidays. Whilst shifts start from 07:30 in the morning and usually finish late afternoon. We occasionally have out of hours events that we need support with.
It is virtually impossible to list all tasks that the outlet supervisor role consists of, however we have listed some of the responsibilities of the role below:
- Leading on the day-to-day operations of the space, working closely with the outlet manager and outlet assistant manager
- Ensuring that staff on shift are producing drinks and food to the standard of the business
- Taking the lead for the cleanliness of the venue whilst on shift
- Ensuring that all reporting during the shift is completed accurately, including reports for Environmental Health Organisation
- Cash up at the end of the day
- Conducting a monthly stock take
- Customer service and complaint resolution
- Being a key holder for the outlet; opening and closing the outlet
- Making and serving hand-crafted drinks
- Cleaning and clearing tables
- Crepe making
- Till operation
- Re-stocking products
- Assisting with training new team members, as directed by the outlet manager and outlet assistant manager
- Ensuring that the outlet is prepared for any events taking place (hosted at HatHats, hosted by HatHats, or community events taking place in HatHats locations)
- Using own initiative and creativity to plan and create content for the HatHats social media channels
- When requested by Head Office, you will be required to feature on the HatHats vlog, that is posted on social media channels and YouTube
A genuine people person, calm under pressure, reliable, and a strong team player. Someone with good initiative who doesn't need to be told twice and actually enjoys talking to customers and permanently wears a smile.
Supervisor employer: HatHats Company Limited.
At HatHats Hangloose, we pride ourselves on fostering a vibrant and supportive work culture where every team member is valued. With comprehensive training from day one, flexible part-time opportunities, and a focus on employee growth, we empower our staff to thrive in their roles while enjoying the benefits of a fun and dynamic environment. Located in the bustling Bluewater area, our site offers convenient access and ample free parking, making it an ideal place for those looking to make a meaningful impact in customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor
✨Tip Number 1
Get to know the company culture! Before your interview, check out HatHats' social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your people skills! Since they’re looking for a genuine people person, think of examples where you've excelled in customer service or teamwork. Be ready to share these stories during your chat.
✨Tip Number 3
Dress the part! While it’s important to be yourself, showing up in smart-casual attire can make a great first impression. It shows you care about the opportunity and respect the workplace.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It’s a nice touch that keeps you on their radar and shows your enthusiasm for the role. Plus, we love seeing candidates who take initiative!
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Show Your Can-Do Attitude:When writing your application, let your positive attitude shine through! We want to see that you’re ready to tackle challenges and bring a smile to our customers' faces. Use examples from your past experiences to highlight how you’ve approached tasks with enthusiasm.
Tailor Your Application:Make sure to customise your application for the Supervisor role at HatHats. Mention specific responsibilities from the job description that excite you, like leading day-to-day operations or creating content for social media. This shows us you’ve done your homework and are genuinely interested!
Highlight Teamwork Skills:We’re looking for a strong team player, so don’t forget to mention your experience working in teams. Share stories that demonstrate your ability to collaborate effectively and support your colleagues, especially in busy environments where calmness is key.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success! It’s super easy, and you’ll be able to showcase your skills and personality in the way we love to see. Plus, it helps us keep track of all applications in one place!
How to prepare for a job interview at HatHats Company Limited.
✨Show Your Positive Attitude
Since the role requires a can-do, positive attitude, make sure to convey your enthusiasm during the interview. Share examples of how you've tackled challenges with a smile and how you enjoy working with people.
✨Know the Role Inside Out
Familiarise yourself with the responsibilities listed in the job description. Be ready to discuss how your previous experiences align with tasks like leading operations, customer service, and training new team members.
✨Demonstrate Team Spirit
As a strong team player is essential for this position, prepare to talk about your experiences working in teams. Highlight instances where you’ve collaborated effectively or resolved conflicts to keep the team motivated.
✨Be Ready for Creative Questions
Given the emphasis on social media content creation, think about how you can contribute creatively. Prepare ideas or examples of past projects that showcase your initiative and creativity, especially in engaging customers.
