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- Tasks: Coordinate daily operations, manage events, and support project implementation in a dynamic coffee business.
- Company: Join HatHats, a vibrant specialty coffee company with a passion for innovation.
- Benefits: Enjoy staff discounts, career development opportunities, and a structured review for growth.
- Other info: Based in Whitstable, Kent, with occasional weekend availability.
- Why this job: Be at the heart of a fast-paced team, making impactful contributions every day.
- Qualifications: Experience in PA or office coordination; motivated to build and grow.
The predicted salary is between 30000 - 40000 £ per year.
HatHats is a specialty coffee company with ten sites across Kent, an events trailer, a coffee van, a growing e-commerce business, and a fleet of HatHats To Go vending machines. We are a small team doing work that a much larger business would need twice the headcount to deliver, and we are proud of that. Our people are curious, commercially minded, and genuinely invested in what we are building.
We have recently completed a significant piece of internal work called Project Mirror, a full review of how we are structured, who owns what, and where we are headed. One of the clearest things to come out of that work was a new role: the person who will sit at the heart of how this business runs day to day. This is a PA role at the start. You will chase actions, coordinate across departments, and be the calm person at the centre of a fast-moving business.
You will also own some things outright from day one:
- All business insurance across every HatHats entity, named owner, renewal schedule, coverage tracking
- Booking and administration for our Events Division and Barista 999
- HatHats Hub ticket oversight and chasing
- Research and build of a head office health and safety framework within your first 90 days
- Supporting Project Mirror implementation: tracking progress, chasing outstanding actions
- Supporting new site projects and key hires as directed
- Head office compliance certificate filing and renewal scheduling
- HatHats To Go route administration and logistics coordination with Central Operations
- Maintaining the leadership action log after every meeting and briefing, tracking what is outstanding, and chasing named owners across the business before the next meeting so actions are completed not just recorded
- Booking and scheduling head office fire alarm and security checks, and forwarding related invoices to Finance
- Very occasionally being available at weekends for out-of-hours on-call cover when the business needs it
You do not need a background in coffee or hospitality. Experience in a PA, EA, or office coordination role is required. You should be comfortable working in a fast-moving, multi-site business where priorities shift and be genuinely motivated by building something, not just maintaining it. A structured review at 12 months tied to role development toward Chief of Staff will be provided. You will have a real seat at the table: you will know what is happening in this business because you will be the person making it happen. Staff discount across all HatHats sites and products is included. The position is based at our head office in Whitstable, Kent.
Apply through our listing on Reed.
Executive Assistant/Event Operations Associate in Whitstable employer: HatHats Coffee Company Limited
Contact Detail:
HatHats Coffee Company Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Executive Assistant/Event Operations Associate in Whitstable
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with HatHats on social media. The more you engage, the better your chances of landing that interview.
✨Tip Number 2
Be proactive! Don’t just wait for job openings to pop up. Send a friendly email to the team at HatHats expressing your interest in the Executive Assistant role and how you can contribute to their exciting journey.
✨Tip Number 3
Show off your organisational skills! Prepare a mini-project or a plan that demonstrates how you would handle the day-to-day operations at HatHats. This will show them you’re ready to hit the ground running.
✨Tip Number 4
Follow up after applying! A quick message to check in on your application status can keep you on their radar. Plus, it shows your enthusiasm for the role and the company!
We think you need these skills to ace Executive Assistant/Event Operations Associate in Whitstable
Some tips for your application 🫡
Show Your Organisational Skills: In your application, highlight your ability to juggle multiple tasks and keep everything running smoothly. We want to see how you can be the calm in the storm, so share examples of how you've managed busy schedules or coordinated events in the past.
Be Genuine and Curious: We love people who are genuinely interested in what we do! Make sure to express your enthusiasm for the role and the company. Let us know why you're excited about being part of our team and how you can contribute to our growth.
Tailor Your Application: Don’t just send a generic CV and cover letter. Take the time to tailor your application to the specific role at HatHats. Mention relevant experiences that align with the responsibilities listed in the job description, like managing insurance or coordinating projects.
Apply Through Our Website: Make sure to apply through our listing on Reed. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re following our process, which is a great first step!
How to prepare for a job interview at HatHats Coffee Company Limited
✨Know the Company Inside Out
Before your interview, take some time to research HatHats thoroughly. Understand their mission, values, and recent projects like Project Mirror. This will not only show your genuine interest but also help you align your answers with what they’re looking for.
✨Showcase Your Organisational Skills
As an Executive Assistant/Event Operations Associate, you'll need to juggle multiple tasks. Prepare examples from your past experiences where you've successfully managed competing priorities or streamlined processes. Be ready to discuss how you can bring that same efficiency to HatHats.
✨Demonstrate Your Adaptability
HatHats operates in a fast-moving environment, so it’s crucial to show that you can adapt to changing priorities. Think of specific instances where you’ve had to pivot quickly and how you handled it. This will reassure them that you can thrive in their dynamic setting.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the team dynamics, how success is measured in this role, or the future direction of HatHats. This shows that you’re not just interested in the job, but also in contributing to the company’s growth.