At a Glance
- Tasks: Lead our busy Faversham Kiosk, ensuring high standards and a welcoming atmosphere.
- Company: HatHats Coffee, one of Kent’s fastest growing coffee businesses with a people-first approach.
- Benefits: Full training, supportive leadership, and real opportunities for career progression.
- Other info: Dynamic environment where you can thrive and take pride in your work.
- Why this job: Join a passionate team and make a difference in a vibrant coffee culture.
- Qualifications: Confident manager with strong communication skills; coffee experience is a plus but not essential.
The predicted salary is between 24300 - 29700 £ per year.
Hat Hats Coffee is one of Kent’s fastest growing coffee businesses.
We are privately owned and continue to invest even in a challenging hospitality climate.
People come first here.
We build our teams carefully, support them properly, and run our sites with pride and purpose.
We are looking for an energetic and committed Outlet Manager to lead our Faversham Kiosk site.
This is one of our busiest and best loved locations and we want someone who brings strong organisation, a calm head, and obsesses as much as we do about customer service.
Experience in coffee would be great, but it is not essential.
Full training will be given.
We welcome experienced hospitality managers as well as those who have worked in or managed in customer facing roles and are ready for the next step.
- What the role involves
- Running the site day to day and maintaining our high standards
- Leading and motivating a team
- Managing rotas, stock, and general site performance
- Creating a welcoming atmosphere for customers
- Working with senior management to keep the site growing
- What we are looking for
- A confident manager who enjoys working with people
- Someone who thrives in a fast paced environment
- Strong communication and problem solving skills
- A genuine interest in great service
- Reliability and pride in the job
- What you get from us
- Full training on coffee and all Hat Hats systems, we are having an upgrade so this is coming at the right time!
- A supportive leadership team
- Real opportunities to progress
- A workplace with personality and a team that cares
- #J-18808-Ljbffr
Outlet Manager employer: HatHats Coffee Company Limited
HatHats Coffee is an exceptional employer that prioritises the well-being and growth of its team members. With a supportive work culture, comprehensive training from day one, and flexible contract options, employees can thrive in a dynamic environment while enjoying competitive pay rates. Located in the beautiful Folkestone area, staff benefit from ample free parking and the opportunity to engage with a vibrant community, making every shift a rewarding experience.
Contact Details:
HatHats Coffee Company Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Outlet Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like HatHats Coffee Company Limited. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to HatHats Coffee Company Limited
Don't be shy about reaching out to HatHats Coffee Company Limited directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Outlet Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about HatHats Coffee Company Limited and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at HatHats Coffee Company Limited
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
