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- Tasks: Manage vehicle orders, ensure customer satisfaction, and coordinate handovers.
- Company: Join a dynamic team supporting JLR with top-notch client services.
- Benefits: Enjoy 30 days holiday, enhanced maternity leave, and discounts on various retailers.
- Why this job: Be part of a supportive culture with career progression and a focus on teamwork.
- Qualifications: No specific qualifications required; just bring your enthusiasm and communication skills!
- Other info: Work Monday to Friday with a competitive hourly rate and bonus opportunities.
Client Services Specialist Administrator
Client Services Specialist Administrator
Monday – Friday 08:30 – 17:00 (40 Hours)
£12.60 per hour + bonus opportunity
- 30 days holiday (inclusive of Bank Holidays) rising to 33 after 2 years’ service.
- Enhanced Maternity Leave
- Contributory workplace pension scheme
- Career progression opportunities
- Uniform provided to include PPE.
- Access to discounts on retailers, restaurants, holidays and much more
- Cycle to work scheme.
- On-site parking
- Referral programme
About the role…
- Receive orders from JLR and check the build of the new vehicle utilising two different systems Ebbon Dacs and Vista
- Contact customer to ensure spec is correct
- Keep customer up to date through the order process
- Arrange handovers to clients
- Work with internal stakeholders to ensure smooth delivery/preparation and cleaning
- Tax vehicle and invoice using Pinnacle DMS
- Ensure excellent communication throughout to customer
Client Services Specialist Administrator
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Client Services Specialist Administrator employer: Hatfields Jaguar Land Rover Dealership
Contact Detail:
Hatfields Jaguar Land Rover Dealership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Services Specialist Administrator
✨Tip Number 1
Familiarise yourself with the systems mentioned in the job description, such as Ebbon Dacs and Vista. Having a basic understanding of these platforms will show your initiative and readiness to hit the ground running.
✨Tip Number 2
Brush up on your communication skills, as this role requires keeping customers informed throughout the order process. Practising clear and concise communication can help you stand out during any interviews.
✨Tip Number 3
Network with current or former employees in similar roles. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
✨Tip Number 4
Demonstrate your organisational skills by preparing examples of how you've successfully managed multiple tasks or projects in the past. This will highlight your ability to handle the responsibilities of the Client Services Specialist Administrator role.
We think you need these skills to ace Client Services Specialist Administrator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Client Services Specialist Administrator. Tailor your application to highlight relevant experience and skills that match these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your experience in client services, administration, and any relevant systems like Ebbon Dacs and Vista. Use bullet points for clarity and focus on achievements that demonstrate your ability to excel in this role.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the position and the company. Mention specific examples of how your previous experience aligns with the tasks mentioned in the job description, such as managing customer communications and coordinating with internal stakeholders.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for a Client Services Specialist Administrator.
How to prepare for a job interview at Hatfields Jaguar Land Rover Dealership
✨Know the Systems
Familiarise yourself with the systems mentioned in the job description, such as Ebbon Dacs and Vista. Being able to discuss how you would use these systems to manage orders will show your preparedness and understanding of the role.
✨Demonstrate Communication Skills
Since the role involves keeping customers updated throughout the order process, be ready to provide examples of how you've effectively communicated with clients in previous positions. Highlight any experience you have in managing customer expectations.
✨Showcase Teamwork
The position requires collaboration with internal stakeholders. Prepare to discuss instances where you've successfully worked as part of a team to achieve a common goal, especially in a fast-paced environment.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, career progression opportunities, and how success is measured in this role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
