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- Tasks: Provide tailored housing advice and support to prevent homelessness.
- Company: Join a dedicated team focused on promoting independent living for vulnerable individuals.
- Benefits: Enjoy a competitive salary and flexible working hours.
- Why this job: Make a real impact in people's lives while developing your skills in a supportive environment.
- Qualifications: Strong knowledge of housing legislation and experience in providing housing advice is essential.
- Other info: This role requires a proactive, customer-centred approach and may involve occasional out-of-hours work.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking an experienced Targeted Housing Adviser to provide personalised, proactive, and holistic housing advice and support to prevent and relieve homelessness and promote independent living.
Key Responsibilities:
- Deliver tailored housing advice covering security of tenure, possession proceedings, housing rights, welfare benefits, tax credits, debt advice, and housing options.
- Provide casework-based support to help service users access appropriate services and achieve sustainable housing solutions.
- Develop, review, and manage solution-focused, person-centred action plans.
- Collaborate with internal teams and external agencies to support vulnerable adults and young people.
- Conduct eligibility assessments and make complex decisions in line with current housing legislation and guidance.
- Issue clear and legally compliant decision letters.
- Identify and manage risks effectively, escalating issues where necessary.
- Contribute to the ongoing development of policies and procedures to improve service quality.
- Maintain accurate, timely, and detailed case records on relevant systems.
- Deliver services within agreed standards and meet performance targets.
Key Requirements:
- Strong knowledge of housing options, homelessness legislation, and the Housing Act 1996 (Parts VI and VII).
- Experience providing housing advice and support in a complex environment.
- Ability to interpret and communicate complex legislation to a wide range of audiences.
- Skilled in negotiating and influencing to achieve positive outcomes for service users.
- Strong analytical and decision-making skills.
- Ability to build positive, collaborative relationships with service users and partner organisations.
- Excellent verbal and written communication skills.
- Strong organisational and time management abilities.
- Proficient in maintaining accurate case records using IT systems.
- Committed to continuous learning, service improvement, and promoting equality and diversity.
Additional Information:
The role may require flexible working, including occasional work outside of standard hours. This is a front-line, case-holding role that requires a solution-focused, customer-centred approach. Competitive salary offered, reflecting the responsibilities and expectations of the role.
Housing Advisor employer: Hatched Recruitment UK
Contact Detail:
Hatched Recruitment UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Advisor
✨Tip Number 1
Familiarise yourself with the Housing Act 1996 and current homelessness legislation. Understanding these laws will not only help you in interviews but also demonstrate your commitment to the role and your ability to navigate complex legal frameworks.
✨Tip Number 2
Network with professionals in the housing sector. Attend local events or join online forums where you can connect with current Housing Advisers. This can provide you with insights into the role and may even lead to referrals.
✨Tip Number 3
Prepare for scenario-based questions during the interview. Think about how you would handle specific cases involving homelessness prevention and support, as this will showcase your problem-solving skills and your ability to apply your knowledge in real situations.
✨Tip Number 4
Demonstrate your commitment to continuous learning by mentioning any relevant training or courses you've completed. Highlighting your dedication to professional development can set you apart from other candidates.
We think you need these skills to ace Housing Advisor
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and requirements. Tailor your application to highlight how your experience aligns with the specific duties of a Housing Advisor.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in providing housing advice and support. Use specific examples that demonstrate your knowledge of housing legislation and your ability to manage complex cases.
Showcase Communication Skills: Since excellent verbal and written communication skills are crucial for this role, ensure your application reflects your ability to convey complex information clearly. Consider including examples of how you've successfully communicated with diverse audiences.
Demonstrate Problem-Solving Abilities: Provide examples in your application that showcase your analytical and decision-making skills. Highlight situations where you developed solution-focused action plans or effectively managed risks to achieve positive outcomes for service users.
How to prepare for a job interview at Hatched Recruitment UK
✨Know Your Legislation
Make sure you have a solid understanding of housing options and homelessness legislation, especially the Housing Act 1996. Be prepared to discuss how these laws impact your approach to providing housing advice.
✨Showcase Your Experience
Highlight your previous experience in providing housing advice and support. Use specific examples to demonstrate how you've successfully navigated complex situations and helped service users achieve sustainable housing solutions.
✨Demonstrate Communication Skills
Since the role requires excellent verbal and written communication skills, practice explaining complex legislation in simple terms. This will show your ability to communicate effectively with diverse audiences.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your decision-making and risk management skills. Think about past experiences where you had to make tough decisions and be ready to explain your thought process.
