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- Tasks: Join our team as a Visiting Officer, assessing supported accommodations in Enfield.
- Company: Hatched Recruitment is dedicated to providing high-quality financial assessment services.
- Benefits: Earn £22/hr with paid travel expenses and flexible start dates.
- Why this job: Make a real impact by supporting vulnerable residents while developing your professional skills.
- Qualifications: Must own a vehicle, have strong communication skills, and experience in visiting services.
- Other info: An enhanced DBS check is required; be part of a newly created, dynamic team.
Visiting Officer Enfield £22/hr Start Date: ASAP Full Time: Mon – Fri – 35/hrs a week Hatched Recruitmet is looking for a Visiting Officer in the Enfield area. We have an exciting opportunity for a Visiting Officers to join our Financial Assessment Team. The main focus will be on visiting supported accommodation where residents may be vulnerable. Visiting officers provide high level quality, professional and comprehensive visiting collection/assessment service across the Assessment Hub, are adaptable and are able to follow standard operating procedures with limited supervion Access to your own vehicle is essential. Work related travel expenses will be paid. All visits are in the locality of Enfield and the successful candidate will be proficient in producing detailed and concise reports relating to the visits. You will be part of a newly created team to deliver an effective, efficient and customer focused service in line with Corporate Policies and within national and local legislative requirements. Visiting officers should actively support continuous improvement and the implementation of automation and efficient ways of working. This position will also require the holder to keep up to date with developments and practices in the service. Access to your own vehicle is essential. Work related travel expenses will be paid. All visits are in the locality of Enfield. * Experience/successful track record of providing a visiting services. * Adaptable and keen to be part of a pooled resource across the assessment hub * Experience of dealing with income related and other claims, changes in circumstance and other enquiries within a collection/assessment related environment delivering high quality services * Good written and oral communications skills and the ability to communicate complex matters effectively to customers. * Good IT/Technical skills, knowledge * Evidence of continuous professional development of skills and knowledge Essential Knowledge 1. A good understanding of collection, income-related assessments and benefit services delivered across the Council 2. A good knowledge of best practice approaches in collection/assessment of income related and other reductions within a local authority environment 3. A good understanding of welfare benefits and best practice approaches to aligning decision making with value for money principles please see full JD attached. Only submit candidates that are a car owner/driver and have been fully briefed on the role. Start date flexible. An enhanced DBS without barring list is required for this role
Visiting Officer employer: Hatched Recruitment Group
Contact Detail:
Hatched Recruitment Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Visiting Officer
✨Tip Number 1
Familiarize yourself with the local area of Enfield. Understanding the community and its specific needs will help you connect better with residents during your visits.
✨Tip Number 2
Brush up on your knowledge of welfare benefits and income-related assessments. Being well-versed in these topics will enable you to communicate effectively and provide valuable insights during your assessments.
✨Tip Number 3
Highlight any previous experience in visiting services or similar roles during your interactions. Sharing specific examples of your adaptability and customer service skills can set you apart from other candidates.
✨Tip Number 4
Demonstrate your commitment to continuous professional development. Mention any relevant training or courses you've completed that relate to assessment practices or customer service, as this shows your dedication to improving your skills.
We think you need these skills to ace Visiting Officer
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Visiting Officer position. Understand the key responsibilities, such as providing assessments and producing detailed reports, to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in visiting services or financial assessments. Provide specific examples of how you've successfully handled similar responsibilities in the past.
Demonstrate Communication Skills: Since good written and oral communication skills are essential, ensure that your application showcases your ability to communicate complex matters effectively. Use clear and concise language in your documents.
Showcase Continuous Development: Mention any relevant training or professional development you've undertaken that relates to income-related assessments or welfare benefits. This shows your commitment to staying updated with best practices in the field.
How to prepare for a job interview at Hatched Recruitment Group
✨Show Your Experience
Be ready to discuss your previous experience in providing visiting services. Highlight specific examples where you successfully assessed situations and delivered high-quality service, especially in vulnerable environments.
✨Demonstrate Adaptability
Since the role requires adaptability, prepare to share instances where you've had to adjust to changing circumstances or work collaboratively within a team. This will show that you're a good fit for the pooled resource approach.
✨Communicate Clearly
Good communication skills are essential for this role. Practice explaining complex matters in simple terms, as you may need to convey important information to residents who might not be familiar with the processes.
✨Stay Updated on Best Practices
Familiarize yourself with current best practices in income-related assessments and welfare benefits. Being knowledgeable about these topics will demonstrate your commitment to continuous professional development and effective service delivery.
