At a Glance
- Tasks: Manage complex anti-social behaviour cases and work with communities for positive outcomes.
- Company: Join a dedicated housing team making a difference in Oxfordshire.
- Benefits: Short-term contract with potential for extension and valuable experience.
- Other info: Opportunity to build relationships and enhance your professional network.
- Why this job: Make a real impact in communities while developing your skills in a supportive environment.
- Qualifications: Experience in ASB case management and legal processes is essential.
We are looking for an experienced Anti-Social Behaviour Officer to join a housing team on a temporary basis, supporting customers and communities across Oxfordshire. The role will focus on managing complex and ingrained anti-social behaviour, working proactively with customers, internal teams and external partner agencies to achieve positive outcomes and tenancy success.
Key Responsibilities
- Manage a caseload of complex anti-social behaviour cases from investigation through to resolution and enforcement where necessary.
- Work closely with customers, internal teams, partner agencies, solicitors and other stakeholders to address ASB effectively.
- Prepare and manage legal cases, including notices, court papers and witness statements.
- Attend and represent the organisation at court when required.
- Address tenancy and lease breaches, non-access, fraud and other tenancy-related issues.
- Aim to resolve cases through early intervention and collaborative solutions, using legal enforcement as a last resort.
- Maintain accurate and high-quality customer and case management records.
- Build positive relationships with customers and local stakeholders while delivering a professional, customer-focused service.
- Work collaboratively across teams to address complex customer needs and improve outcomes within local communities.
- Ensure all casework complies with relevant legislation, regulatory requirements and organisational policies.
About You
- Strong knowledge and practical experience of ASB case management, including complex and entrenched cases.
- Experience of legal work and court processes, including preparing notices, court papers and witness statements.
- Experience working with external agencies, solicitors and internal teams.
- Excellent communication, negotiation and problem-solving skills.
- A strong track record of delivering excellent customer service and achieving positive customer outcomes.
- Knowledge of tenancy, lease and enforcement processes.
- The ability to manage a busy caseload, meet deadlines and work independently.
- Good IT skills, including Microsoft Office and Excel.
- A professional and collaborative approach, with the ability to build trust with customers and partner organisations.
- A full UK driving licence and access to a car, as the role involves extensive travel across Oxfordshire.
This is an excellent opportunity for an experienced ASB professional looking for a short-term contract with the potential to extend.
Anti-Social Behaviour Officer in Thatcham employer: Hatched Recruitment Group
Hatched Recruitment Group is an excellent employer, offering a dynamic work environment in Basingstoke where employee relations specialists can thrive. With a strong focus on professional development and a supportive team culture, employees are encouraged to grow their skills while contributing to meaningful HR solutions. The company values collaboration and innovation, making it an ideal place for those looking to make a real impact in the field of HR.
StudySmarter Expert Advice🤫
We think this is how you could land Anti-Social Behaviour Officer in Thatcham
✨Get Engaged in Local Politics
Dive into your local council meetings or community boards. These spaces are packed with people who are already in the public sector and might have insider tips on upcoming temporary roles. Plus, you can connect directly with key decision-makers.
✨Stay Alert for Seasonal Recruitment
Many public sector jobs ramp up during certain times of the year, especially around election seasons or local budget planning periods. Keep your eyes peeled for recruitment drives during these windows, as they're prime times for temporary positions.
✨Leverage Online Job Portals
Don’t forget to check government job boards or websites like the local council's site for temporary postings. This is where many roles first get advertised, and applying directly here can speed things up.
✨Tap Into Your University Resources
If you're at university, make the most of your career services to discover opportunities in the public sector. They often have connections with local government employers who are looking for temporary staff and can help you polish your approach.
We think you need these skills to ace Anti-Social Behaviour Officer in Thatcham
Some tips for your application 🫡
Emphasise your understanding of public policy:In your application, make sure to highlight any knowledge or experience you have related to public policy, governance or community engagement. Show us how you can contribute to the public sector’s mission, especially if you've worked on relevant projects or initiatives before!
Tailor your CV to the sector's expectations:When crafting your CV, focus on including experiences that showcase your ability to work within government structures or similar environments. Use clear, concise language and consider adding any volunteer work or internships that reflect your commitment to public service.
Show flexibility and willingness to learn:Since this is a temporary role, it’s crucial to convey your adaptability and eagerness to pick up new skills quickly. In your cover letter, let us know how you plan to make the most of this short-term experience and what you hope to learn from it.
Include relevant certificates and training:If you've completed any training or have certifications that are relevant to the role (like public administration, project management, or data analysis), don't forget to mention them. These can really make you stand out in the application process!
How to prepare for a job interview at Hatched Recruitment Group
✨Demonstrate Your Commitment to Public Service
In the government and public sector, showing that you're genuinely passionate about serving the community is key. Get ready to share examples where you've contributed to social good or tackled community issues, as this will resonate with interviewers from Hatched Recruitment Group.
✨Prepare for Policy and Regulatory Questions
Expect questions about policies, regulations, or recently implemented government initiatives. Brush up on the latest news relating to public sector developments—being informed will help you demonstrate that you're ready to hit the ground running, especially in a temporary role.
✨Flexibility is Your Best Friend
Since this is a temporary role, emphasise your ability to adapt quickly. Share examples where you've successfully taken on new challenges or adjusted to different team dynamics, that'll show Hatched Recruitment Group that you’re reliable and can effectively support various projects without a long onboarding process.
✨Prepare to Showcase Teamwork Skills
In the public sector, collaboration is vital. Be ready to discuss past experiences working in teams, especially in diverse environments. Highlight how you've contributed positively to group settings—this could really set you apart from other candidates in this temporary role.
