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- Tasks: Be the friendly face of our Family Hub and manage daily operations.
- Company: Join a supportive team dedicated to community service.
- Benefits: Enjoy free parking, a welcoming environment, and a chance to make a difference.
- Other info: Office-based role with a structured 4-day work week.
- Why this job: Kickstart your career while helping families in your community.
- Qualifications: Strong communication skills and a knack for organisation are key.
The predicted salary is between 24000 - 30000 £ per year.
Act as the first point of contact, providing a welcoming and professional reception service. Support the smooth day-to-day running of the Family Hub.
Main Responsibilities
- Manage reception, greet visitors and handle enquiries
- Monitor shared inboxes and answer incoming calls
- Input and maintain data on Management Information Systems
- Process Request for Support forms and related admin tasks
- Keep reception area clean, organised and displays up to date
- Provide information and signposting to local services
- Handle sensitive enquiries with professionalism
- Liaise with Property Services for maintenance and repairs
- Complete basic health and safety checks and maintain first aid kits
- Provide general administrative support
- Process purchasing using the financial system
- Support Family Hub groups and events
- Ensure compliance with Data Protection and Health and Safety
Requirements
- Experience in administration or reception
- Strong communication and organisational skills
- Confident using IT systems
- Able to manage a varied workload in a busy environment
Additional Information
- Enhanced DBS with Child Barred List check required
- Location: Turlin Moor Family Hub, BH16 5AH
- Working Pattern: Office-based, 4 days per week (Monday, Tuesday, Thursday, Friday)
- Parking: Free on-site parking
Office Administrator employer: Hatched Recruitment Group
Contact Detail:
Hatched Recruitment Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Administrator
✨Tip Number 1
Make sure you research the Family Hub and its services before your interview. Knowing what they do will help you answer questions confidently and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! As an Office Administrator, you'll be the first point of contact, so being able to greet visitors warmly and handle enquiries smoothly is key. Role-play with a friend or family member to get comfortable.
✨Tip Number 3
Show off your organisational skills by preparing a list of examples from your past experiences where you've managed a busy workload. This will demonstrate your ability to juggle tasks effectively in a fast-paced environment.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Office Administrator
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can make a great first impression, especially for a role that involves greeting visitors.
Tailor Your Application: Make sure to tailor your application to the Office Administrator role. Highlight your relevant experience in administration or reception, and don’t forget to mention your strong communication and organisational skills. We love seeing how you fit into our team!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. Remember, we’re looking for someone who can manage a varied workload, so show us you can communicate effectively!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts and you’ll be set!
How to prepare for a job interview at Hatched Recruitment Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Office Administrator role. Familiarise yourself with the responsibilities listed in the job description, such as managing reception and handling enquiries. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
As an Office Administrator, strong communication skills are key. Prepare examples of how you've effectively communicated in previous roles, whether it's greeting visitors or liaising with other departments. Practising these scenarios can help you articulate your experience confidently during the interview.
✨Demonstrate Organisational Prowess
The ability to manage a varied workload is crucial for this role. Think of specific instances where you've successfully organised tasks or managed multiple priorities. Be ready to discuss how you keep things tidy and efficient, especially in a busy environment like the Family Hub.
✨Prepare for Scenario Questions
Expect questions that assess how you'd handle sensitive enquiries or maintain compliance with Data Protection and Health and Safety. Prepare by thinking through potential scenarios and how you would respond professionally. This will show your readiness to tackle real-life challenges in the role.