At a Glance
- Tasks: Manage Business Rates accounts, billing, and recovery while tackling complex cases.
- Company: Join a local authority with a focus on community impact and support.
- Benefits: Hybrid working options, immediate start, and a supportive team environment.
- Other info: Opportunity for career growth in a dynamic local authority setting.
- Why this job: Make a difference in your community while developing your professional skills.
- Qualifications: Extensive Business Rates experience and NEC systems knowledge required.
A local authority is looking for an experienced Local Taxation Officer to join its Revenues team. This is a Business Rates-focused role, and the successful candidate must have extensive recent experience working with Business Rates and be able to hit the ground running.
Experience with NEC Revenues systems, including NEC Document Management, is essential.
The Role
- Responsible for the accurate billing, collection and recovery of Business Rates, dealing with complex cases and ensuring outstanding income is recovered in line with legislation and local authority procedures.
- Key responsibilities include:
- Managing Business Rates accounts, billing, collection and recovery.
- Applying current Business Rates legislation and regulations, including the significant changes introduced from April 2026.
- Reviewing outstanding debts and determining appropriate recovery action.
- Processing exemptions, discounts, reliefs and other Business Rates applications.
- Undertaking formal recovery action, including payment arrangements, Enforcement Agent referrals and other appropriate enforcement measures.
- Investigating complex cases, disputes and queries and providing advice to businesses and customers.
- Liaising with Enforcement Agents, internal departments and external stakeholders.
- Maintaining accurate records and ensuring all correspondence and documentation is issued correctly and promptly.
- Dealing with complex customer enquiries and complaints professionally and sensitively.
- Supporting management with complex recovery cases, insolvency matters, charging orders and other recovery action.
- Working to strict deadlines while managing changing priorities.
- Supporting and mentoring new and temporary team members where required.
Essential Experience
- Extensive and recent Business Rates experience within a local authority or relevant private-sector environment.
- Strong knowledge of the current Business Rates scheme and legislation, including the changes from April 2026.
- Hands-on experience using NEC Revenues systems.
- Experience using NEC Document Management.
- Strong understanding of Business Rates billing, collection, recovery, exemptions, reliefs and enforcement.
- Experience reviewing accounts and determining appropriate recovery action.
- Excellent communication, negotiation and customer service skills.
- Ability to manage complex cases and work effectively to strict deadlines.
- Good knowledge of Microsoft Office and database systems.
Please note: This is not a general Council Tax role. Candidates must have substantial, recent Business Rates experience and NEC systems experience. Limited or outdated Business Rates experience will not be sufficient.
Working Arrangements
- Hybrid working available
- Full-time home working can be considered
- Successful candidate will need to attend the local authority initially to collect their laptop/equipment.
- Immediate start preferred
Local Taxation Officer - Business Rates in Newbury employer: Hatched Recruitment Group
Hatched Recruitment Group is an excellent employer, offering a dynamic work environment in Basingstoke where employee relations specialists can thrive. With a strong focus on professional development and a supportive team culture, employees are encouraged to grow their skills while contributing to meaningful HR solutions. The company values collaboration and innovation, making it an ideal place for those looking to make a real impact in the field of HR.
StudySmarter Expert Advice🤫
We think this is how you could land Local Taxation Officer - Business Rates in Newbury
✨Join Tax Networks
Get involved in tax-focused networks or associations, like the Chartered Institute of Taxation. These communities often host events and workshops which can help you make connections with industry professionals, plus they might even have job boards exclusive to members.
✨Attend Industry Events
Keep an eye out for tax-related conferences and seminars. Events like these are not only great for learning but also for meeting potential employers face-to-face. Use these opportunities to ask questions and express your interest; it’s all about putting a face to the name!
✨Leverage Social Media
Follow leading tax advisory firms, such as Hatched Recruitment Group, on social media. Engage with their posts – comment, share insights, or even ask questions. This can help you get noticed and show your enthusiasm for the industry before you even apply!
✨Showcase Your Knowledge
Consider writing articles or blogs on tax trends and issues. Sharing your expertise on platforms like LinkedIn can boost your visibility and establish you as someone who is serious about a career in tax advisory. Plus, it gives you something to discuss when you land that interview!
We think you need these skills to ace Local Taxation Officer - Business Rates in Newbury
Some tips for your application 🫡
Show Off Your Tax Knowledge:Make sure your CV highlights any relevant tax qualifications, certifications, or coursework you've completed. We want to see that you understand tax laws, regulations, and compliance issues—so detail your academic background or any practical experience in tax advisory to catch Hatched Recruitment Group's eye!
Quantify Your Achievements:In the tax consultancy field, showing measurable outcomes from your previous work can set you apart. Use your CV to include specific examples of how your advice helped clients save money or avoid penalties. Numbers speak volumes in our industry and can really highlight your impact.
Tailor Your Cover Letter:Your cover letter is your chance to express why you're passionate about tax consultancy and why you're excited about working at Hatched Recruitment Group. Share any personal experiences or insights that fuel your interest in the tax advisory field—let your enthusiasm shine through!
Keep It Professional but Approachable:While your written application should maintain a professional tone, don’t be afraid to let a bit of your personality show. Tax advisory is about building relationships, so if you can convey your approachable nature in your writing, that's a bonus when applying for this full-time role at Hatched Recruitment Group!
How to prepare for a job interview at Hatched Recruitment Group
✨Know Your Tax Fundamentals
Brush up on the core principles of tax law, especially recent updates that might affect clients. During the interview, we could face scenario-based questions where we'll need to apply these principles to solve problems, so get comfy with hypothetical situations!
✨Show Your Analytical Skills
Tax advisory isn't just about knowing the rules; it’s about interpreting them. Make sure to prepare examples from your previous studies or experiences where you successfully analysed complex data. We want to demonstrate how we can bring those analytical skills to the table for Hatched Recruitment Group.
✨Understand the Consulting Aspect
Since this is a full-time role, the interview might involve discussing how we communicate tax strategies to clients. Think about times we've interacted with clients or presented technical information in a digestible way. This shows we’re not just tax boffins but can also connect with people!
✨Your Long-Term Vision
As we're aiming for a full-time position, it's important to convey our enthusiasm and long-term interest in tax advisory. Be prepared to chat about why we’re passionate about this field and how we see ourselves growing within Hatched Recruitment Group. It helps to show our commitment!
