At a Glance
- Tasks: Support customers with SaaS products and API integrations, ensuring successful implementation.
- Company: Fast-growing tech business with a focus on innovative Identity & Verification solutions.
- Benefits: Competitive salary, hybrid work, 25 days holiday, private healthcare, and a 4pm finish on Fridays.
- Other info: Opportunity for career progression and international exposure.
- Why this job: Join a dynamic team and work with globally recognised brands in a high-growth environment.
- Qualifications: Experience in Solutions Engineering, strong communication skills, and knowledge of SaaS platforms.
The predicted salary is between 50000 - 65000 £ per year.
Solutions Engineer - Saa S & Partnerships
Are you a customer-focused Solutions Engineer with experience supporting Saa S products and API integrations?
This is an exciting opportunity to join a fast-growing technology business, helping customers successfully implement an innovative Identity & Verification platform used by leading global brands.
- As a
- Solutions Engineer - Saa S & Partnerships
, you'll work closely with Sales, Product and Commercial teams to support customers through the full lifecycle-from pre-sales consultancy and technical integration to post-launch optimisation and ongoing success.
Location
London (Hybrid) with approximately 25% US travel.
The Role
You will
- Support the pre-sales process by presenting technical solutions and advising customers on the best implementation approach.
- Lead technical integrations, managing customer onboarding and API implementation.
- Configure customer environments, troubleshoot integration issues and test API calls using tools such as Postman.
- Provide post-launch technical support, monitor solution performance and build long-term customer relationships.
- Partner with Product teams to share customer feedback and support new product launches.
- Promote best practices and drive adoption of the platform across a growing customer base.
About You
You’ll have
- Experience in a Solutions Engineer, Sales Engineer or Technical Consultant role.
- Strong customer-facing communication and presentation skills.
- Experience working with Saa S platforms and REST APIs (OAuth, HTTPS).
- Knowledge of API testing tools such as Postman.
- Strong troubleshooting and problem-solving skills.
- A commercial mindset and the ability to work cross-functionally.
What’s on Offer?
- Competitive salary and comprehensive benefits package.
- Hybrid working with a London office.
- The opportunity to work with globally recognised brands in a high-growth Saa S business.
- Genuine ownership, career progression and international exposure.
- 25 days holiday plus bank holidays, private healthcare, pension, life assurance, enhanced parental leave, regular social events and a 4pm finish every Friday.
If you're passionate about technology, customer success and delivering outstanding Saa S solutions, we'd love to hear from you.
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Solutions Engineer - SaaS & Partnership in London employer: Hatched Recruitment Group
Hatched Recruitment Group is an excellent employer, offering a dynamic work environment in Basingstoke where employee relations specialists can thrive. With a strong focus on professional development and a supportive team culture, employees are encouraged to grow their skills while contributing to meaningful HR solutions. The company values collaboration and innovation, making it an ideal place for those looking to make a real impact in the field of HR.
StudySmarter Expert Advice🤫
We think this is how you could land Solutions Engineer - SaaS & Partnership in London
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Hatched Recruitment Group or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to Hatched Recruitment Group.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like Hatched Recruitment Group.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like Hatched Recruitment Group that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Solutions Engineer - SaaS & Partnership in London
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Hatched Recruitment Group.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Hatched Recruitment Group and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Hatched Recruitment Group
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Hatched Recruitment Group uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
