At a Glance
- Tasks: Welcome visitors and provide top-notch customer service at a vibrant museum.
- Company: Join the Lisburn & Castlereagh City Council's Leisure & Community Wellbeing team.
- Benefits: Earn £13.69 per hour with flexible working hours and valuable experience.
- Other info: Enjoy a dynamic work environment with opportunities for personal growth.
- Why this job: Be the friendly face of the museum and make a difference in your community.
- Qualifications: Must have customer service experience and strong communication skills.
The predicted salary is between 14 - 14 £ per hour.
Location: Lisburn
Pay: £13.69 per hour
Hours: 37 hours per week
Contract: Temporary Ongoing
Hatched Recruitment Group are currently recruiting for a Receptionist to support Lisburn & Castlereagh City Council's Leisure & Community Wellbeing team on a temporary basis. This is an excellent opportunity for an experienced receptionist or customer service professional to work at the Irish Linen Centre & Lisburn Museum, providing a high-quality front-line service to visitors, customers and members of the public.
Key Responsibilities:
- Provide a professional reception service, welcoming visitors and responding to enquiries
- Deal with customers face-to-face, by telephone and email
- Operate booking and cash systems, process payments and issue receipts
- Assist with museum shop sales, stock control and merchandising
- Maintain records, databases and administrative systems
- Provide general clerical and administrative support
- Promote council services, events and activities
- Process incoming and outgoing mail
- Ensure excellent customer service standards are maintained at all times
Working Hours:
This role is 37 hours per week and operates on a two-week rolling rota:
- Week 1: Tuesday to Saturday
- Week 2: Monday to Friday
The working pattern may vary depending on operational requirements.
Requirements:
- Previous experience in a receptionist, administration or customer service role
- Strong communication and interpersonal skills
- Confident dealing with members of the public
- Good IT skills, including experience using computer systems and databases
- Ability to handle payments and maintain accurate records
- Organised, reliable and able to work independently
Essential criteria:
- Minimum of 5 GCSEs (Grade A-C) including equivalent qualifications or relevant experience
- Minimum 1 year's experience in a customer service or receptionist environment
If you are interested in this opportunity, please send your CV.
Receptionist in Lisburn employer: Hatched Recruitment Group
Hatched Recruitment Group is an excellent employer, offering a dynamic work environment in Basingstoke where employee relations specialists can thrive. With a strong focus on professional development and a supportive team culture, employees are encouraged to grow their skills while contributing to meaningful HR solutions. The company values collaboration and innovation, making it an ideal place for those looking to make a real impact in the field of HR.
