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- Tasks: Support individuals in finding and maintaining private rented accommodation.
- Company: Join a dynamic team dedicated to making a difference in housing.
- Benefits: Hybrid working, competitive pay, and opportunities for professional growth.
- Why this job: Make a real impact by helping people secure their homes.
- Qualifications: Strong communication skills and experience in customer service or housing.
- Other info: Full-time role with a supportive work environment and career development.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for a Landlord Liaison Officer to support people in housing need to access and sustain private rented sector accommodation. You will act as a key contact for landlords, provide tenancy advice, administer financial assistance schemes, and help secure sustainable tenancies.
Key Responsibilities
- Manage tenancy deposit loans and bond schemes, including financial assessments and repayment monitoring
- Maintain relationships with private landlords and key stakeholders
- Assess accommodation suitability and provide tenancy support
- Ensure compliance with legal, data protection, and financial requirements
- Maintain accurate records and contribute to policy and service development
Requirements
- Effective communication, negotiation, and problem-solving skills
- Fluent in English, able to work independently
- Experience in customer service, housing, or related fields
- Competent in Microsoft Office
Additional Information
- Full-time, 37 hours per week
- Hybrid working – minimum 3 days in office
- Parking available (subject to charge)
- Travel required (public transport or valid UK driving licence)
- Home visits may involve stairs and steps
Landlord Liaison Officer employer: Hatched Recruitment Group
Contact Detail:
Hatched Recruitment Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Landlord Liaison Officer
✨Tip Number 1
Networking is key! Reach out to people in the housing sector, attend local events, and connect with landlords. Building relationships can give you a leg up when applying for roles like Landlord Liaison Officer.
✨Tip Number 2
Prepare for interviews by brushing up on your communication and negotiation skills. Think of examples from your past experiences where you've successfully resolved issues or supported clients, as these will be crucial in this role.
✨Tip Number 3
Showcase your problem-solving abilities! During interviews, highlight how you've tackled challenges in customer service or housing. This will demonstrate your readiness to handle the responsibilities of a Landlord Liaison Officer.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Landlord Liaison Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Landlord Liaison Officer role. Highlight your experience in customer service and housing, and don’t forget to showcase those effective communication and problem-solving skills we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about helping people in housing need and how your background makes you a perfect fit for this role. Keep it engaging and personal!
Showcase Relevant Experience: When filling out your application, be sure to mention any relevant experience you have with tenancy support or managing financial assistance schemes. We want to see how you can contribute to our mission right from the start!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Let’s get started!
How to prepare for a job interview at Hatched Recruitment Group
✨Know Your Stuff
Before the interview, make sure you understand the role of a Landlord Liaison Officer inside out. Familiarise yourself with tenancy deposit loans, bond schemes, and the legal requirements involved. This will not only help you answer questions confidently but also show your genuine interest in the position.
✨Showcase Your Communication Skills
Since effective communication is key for this role, prepare examples from your past experiences where you've successfully negotiated or resolved issues. Think about how you can demonstrate your ability to maintain relationships with landlords and stakeholders during the interview.
✨Be Ready for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving skills. Prepare by thinking through potential challenges you might encounter in the role, such as dealing with difficult landlords or assessing accommodation suitability, and how you would handle them.
✨Dress the Part and Be Punctual
First impressions matter! Dress professionally and arrive on time for your interview. This shows respect for the interviewer's time and sets a positive tone for the conversation. Plus, being punctual gives you a moment to relax and gather your thoughts before the interview starts.