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- Tasks: Provide essential admin and customer support in a busy recycling centre.
- Company: Join a dynamic Local Authority team focused on sustainability.
- Benefits: Stable working hours with a supportive team environment.
- Other info: Office-based role with opportunities for personal growth.
- Why this job: Make a difference in your community while developing valuable skills.
- Qualifications: Strong admin experience and excellent communication skills required.
We are currently recruiting for a Business Support Officer to join a busy Local Authority Recycling Centre team on an immediate start basis. Please note: this is a fully office-based role with no remote or hybrid working available.
Working Hours:
- Monday to Thursday: 9:00am - 5:00pm
- Friday: 9:00am - 4:30pm
Role Overview:
You will provide essential administrative and customer support within a busy recycling centre environment. This role helps ensure smooth day-to-day operations, accurate record keeping, and effective communication between site teams, management, and members of the public. You will be dealing with a high volume of enquiries, supporting operational staff, and helping maintain efficient site administration in a fast-paced environment.
Key Responsibilities:
- Providing day-to-day administrative support to the recycling centre team
- Handling customer enquiries from the public via email and telephone in a professional and helpful manner
- Supporting site operations by maintaining accurate records, logs, and documentation
- Using Microsoft Office, Outlook, and SharePoint to manage correspondence and update systems
- Supporting reporting, data entry, and general document management
- Liaising with site staff and supervisors to ensure smooth operational flow
- Assisting with service queries, complaints, and general information requests
- Ensuring information is recorded accurately and kept up to date
- Supporting compliance and operational procedures where required
What we are looking for:
- Strong administration experience in a busy environment
- Excellent communication skills, especially when dealing with members of the public
- Confident use of Microsoft Office, Outlook, and SharePoint
- Ability to manage a busy workload and prioritise effectively
- A calm, professional approach when dealing with queries or complaints
- Strong attention to detail and accuracy
- Team player who can also work independently
Business Support Officer in Ivybridge employer: Hatched Recruitment Group
Contact Detail:
Hatched Recruitment Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Officer in Ivybridge
✨Tip Number 1
Get to know the company! Research the Local Authority Recycling Centre and understand their mission and values. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with a high volume of enquiries, it’s crucial to articulate your thoughts clearly. Try role-playing common customer scenarios with a friend to boost your confidence.
✨Tip Number 3
Show off your tech skills! Familiarise yourself with Microsoft Office, Outlook, and SharePoint if you haven't already. You could even create a mock document or presentation to demonstrate your proficiency during the interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Business Support Officer in Ivybridge
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your strong administration experience and communication skills. We want to see how you've handled busy environments before, so don’t be shy about showcasing relevant examples!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Business Support Officer role. Mention your experience with Microsoft Office and how you manage workloads effectively.
Be Professional and Personable: When writing your application, keep a professional tone but let your personality shine through. We appreciate candidates who can communicate well, especially when dealing with the public, so show us your friendly side!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Hatched Recruitment Group
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Business Support Officer. Familiarise yourself with the key tasks mentioned in the job description, like handling customer enquiries and maintaining accurate records. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since this role involves dealing with the public, it's crucial to showcase your communication skills during the interview. Practice answering common questions clearly and professionally. You might even want to prepare examples of how you've successfully handled customer queries or complaints in the past.
✨Demonstrate Your Tech Savvy
The job requires confident use of Microsoft Office, Outlook, and SharePoint. Brush up on these tools before the interview and be ready to discuss how you've used them in previous roles. If you can, mention specific tasks you've accomplished using these applications to highlight your proficiency.
✨Prepare for a Fast-Paced Environment
This position is all about managing a busy workload, so be prepared to discuss how you prioritise tasks and stay organised. Think of examples from your past experience where you've successfully juggled multiple responsibilities. This will show that you can thrive in a fast-paced recycling centre environment.