At a Glance
- Tasks: Provide vital support to residents in temporary accommodation and help them secure permanent housing.
- Company: Join a compassionate organisation dedicated to making a difference in the community.
- Benefits: Flexible working hours, supportive team environment, and opportunities for personal growth.
- Other info: Work 25 hours a week, Monday to Friday, in a fulfilling office-based role.
- Why this job: Make a real impact by helping vulnerable individuals and families find stability and security.
- Qualifications: Experience in support work or housing, with strong communication and organisational skills.
The predicted salary is between 29856 - 32000 £ per year.
We are looking for an experienced Housing Support Worker to provide proactive, person-centred support to residents living in specialist temporary accommodation. You will work with individuals and families who may be vulnerable or at risk of homelessness, providing practical housing advice and support to help them maintain their accommodation and move towards sustainable, permanent housing.
Key Responsibilities
- Provide one-to-one housing and tenancy support to residents.
- Build positive relationships with customers and provide a person-centred, trauma-informed service.
- Provide advice and guidance around housing, benefits, income, budgeting and tenancy sustainment.
- Support customers with Universal Credit, Housing Benefit and PIP applications where required.
- Develop personalised housing plans and support customers with move-on options.
- Assist with rent arrears, payment plans and money management.
- Respond appropriately to ASB, nuisance and other customer issues, working with specialist teams where required.
- Support customers to access health, welfare and other relevant services.
- Carry out regular accommodation inspections and report repairs, hazards and maintenance issues.
- Support building safety, security and compliance requirements.
- Maintain accurate customer and property records and ensure high data quality.
- Work closely with local authorities, external agencies and internal teams.
About You
The ideal candidate will have:
- Previous experience as a Support Worker, Housing Support Worker, Housing Officer, Homelessness Worker or similar.
- Experience supporting vulnerable individuals or families, ideally within housing or homelessness.
- Confidence working independently with customers on a one-to-one basis.
- Good communication and relationship-building skills.
- Experience with housing, benefits, tenancy sustainment or rent arrears is desirable.
- A patient, empathetic and non-judgemental approach.
- Strong organisational and administrative skills.
Working Hours
25 hours per week | Monday to Friday | 9:00am - 2:00pm | Office-based, 5 days per week
Locations
Housing Support Worker in Isle of Wight, Newport employer: Hatched Recruitment Group
Hatched Recruitment Group is an excellent employer, offering a dynamic work environment in Basingstoke where employee relations specialists can thrive. With a strong focus on professional development and a supportive team culture, employees are encouraged to grow their skills while contributing to meaningful HR solutions. The company values collaboration and innovation, making it an ideal place for those looking to make a real impact in the field of HR.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Support Worker in Isle of Wight, Newport
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Hatched Recruitment Group.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Hatched Recruitment Group!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Hatched Recruitment Group, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Hatched Recruitment Group or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Housing Support Worker in Isle of Wight, Newport
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Hatched Recruitment Group:Before hitting send, make sure to tailor your application specifically to Hatched Recruitment Group! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Hatched Recruitment Group
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
