Housing Options Officer We are looking for an experienced Housing Options Officer to join a local authority team on a temporary basis. You will support people who are homeless or at risk of homelessness, providing housing advice, assessing applications and helping applicants secure suitable accommodation. Key Responsibilities Manage homelessness and housing applications in line with relevant legislation. Assess applicants' circumstances and develop personalised housing plans. Provide advice on housing options, tenancy rights and homelessness prevention. Maintain accurate case records and make decisions within required timescales. Work with partner agencies, landlords and support services to find suitable accommodation. Refer vulnerable applicants to relevant support services where needed. Essential Requirements Experience in housing options, homelessness prevention or a similar role. Knowledge of homelessness legislation and housing processes. Strong communication, organisational and case management skills. Ability to work sensitively with vulnerable applicants and manage a varied caseload. Education to A-level standard or equivalent knowledge to NVQ Level 4. Fluent English. Full driving licence and access to your own vehicle. Additional Information Remote working, with travel required for home visits when necessary. DBS check required. Occasional evening, weekend or on-call work may be required
Housing Options Officer employer: Hatched Recruitment Group
Hatched Recruitment Group is an excellent employer, offering a dynamic work environment in Basingstoke where employee relations specialists can thrive. With a strong focus on professional development and a supportive team culture, employees are encouraged to grow their skills while contributing to meaningful HR solutions. The company values collaboration and innovation, making it an ideal place for those looking to make a real impact in the field of HR.
