At a Glance
- Tasks: Provide essential admin and customer support in a busy recycling centre.
- Company: Join a dynamic Local Authority team making a difference in recycling.
- Benefits: Stable working hours with a supportive team environment.
- Other info: Fast-paced role with opportunities to develop your administrative skills.
- Why this job: Be part of a vital team ensuring smooth operations and community engagement.
- Qualifications: Strong communication skills and proficiency in Microsoft Office.
The predicted salary is between 24000 - 28000 € per year.
We are currently recruiting for a Business Support Officer to join a busy Local Authority Recycling Centre team on an immediate start basis. Please note: this is a fully office-based role with no remote or hybrid working available.
Working Hours:
- Monday to Thursday: 9:00am - 5:00pm
- Friday: 9:00am - 4:30pm
Role Overview:
You will provide essential administrative and customer support within a busy recycling centre environment. This role helps ensure smooth day-to-day operations, accurate record keeping, and effective communication between site teams, management, and members of the public. You will be dealing with a high volume of enquiries, supporting operational staff, and helping maintain efficient site administration in a fast-paced environment.
Key Responsibilities:
- Providing day-to-day administrative support to the recycling centre team
- Handling customer enquiries from the public via email and telephone in a professional and helpful manner
- Supporting site operations by maintaining accurate records, logs, and documentation
- Using Microsoft Office, Outlook, and SharePoint to manage correspondence and update systems
- Supporting reporting, data entry, and general document management
- Liaising with site staff and supervisors to ensure smooth operational flow
- Assisting with service queries, complaints, and general information requests
- Ensuring information is recorded accurately and kept up to date
Business Support Officer in Devon employer: Hatched Recruitment Group
As a Business Support Officer at our Local Authority Recycling Centre, you will be part of a dedicated team committed to promoting sustainability and community engagement. We offer a supportive work culture that values teamwork and professional development, with opportunities for growth within the local authority framework. Enjoy a stable work environment with regular hours, where your contributions directly impact the efficiency of our operations and the satisfaction of our community.
StudySmarter Expert Advice🤫
We think this is how you could land Business Support Officer in Devon
✨Tip Number 1
Get to know the company! Research the Local Authority Recycling Centre and understand their mission and values. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to administrative support and customer service. We recommend doing mock interviews with friends or family to boost your confidence and refine your answers.
✨Tip Number 3
Show off your skills! Be ready to discuss your experience with Microsoft Office, Outlook, and SharePoint. Bring examples of how you've used these tools in previous roles to manage correspondence and maintain records effectively.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you on their radar as they make their decision.
We think you need these skills to ace Business Support Officer in Devon
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Business Support Officer role. Highlight your relevant experience in administrative support and customer service, as this will show us you understand what we're looking for.
Showcase Your Skills:We want to see your skills in action! Mention your proficiency with Microsoft Office, Outlook, and SharePoint. If you've got experience handling enquiries or maintaining records, let us know – it’s all about demonstrating how you can contribute to our busy recycling centre team.
Be Professional and Personable:When writing your application, keep a professional tone but don’t be afraid to let your personality shine through. We appreciate candidates who can communicate effectively and are approachable, especially since you'll be dealing with the public.
Apply Through Our Website:To make sure your application gets to us quickly and efficiently, apply directly through our website. It’s the best way to ensure we receive all your details and can get back to you promptly!
How to prepare for a job interview at Hatched Recruitment Group
✨Know Your Role
Make sure you understand the key responsibilities of a Business Support Officer. Familiarise yourself with the tasks like handling customer enquiries and maintaining accurate records. This will help you demonstrate your knowledge and show that you're ready to hit the ground running.
✨Showcase Your Communication Skills
Since you'll be dealing with a high volume of enquiries, practice how you articulate your thoughts clearly and professionally. Think of examples where you've successfully handled customer queries or resolved complaints, as this will highlight your ability to communicate effectively in a busy environment.
✨Get Comfortable with Tech
Brush up on your Microsoft Office, Outlook, and SharePoint skills before the interview. Be prepared to discuss how you've used these tools in previous roles, as they'll be essential for managing correspondence and documentation in this position.
✨Prepare for Scenario Questions
Expect questions that put you in real-life situations you might face at the recycling centre. Think about how you would handle a difficult customer or manage multiple tasks at once. Practising these scenarios will help you feel more confident and ready to impress.
