At a Glance
- Tasks: Manage a homelessness caseload and provide essential housing advice to those in need.
- Company: Local authority dedicated to supporting the community through housing solutions.
- Benefits: Hybrid working model, competitive pay, and the chance to make a real difference.
- Other info: Opportunity for professional growth in a supportive environment.
- Why this job: Join a passionate team and help vulnerable individuals find stable housing.
- Qualifications: Experience in homelessness casework and strong communication skills required.
A local authority is looking for an experienced Housing Choices Case Officer to join their Housing Choices team on a temporary basis. This is an excellent opportunity for a homelessness professional who can hit the ground running, take ownership of an existing caseload, and deliver a high-quality service to customers facing housing difficulties. This is a hybrid role, with candidates required to attend the office in Coalville at least twice per week on a rota basis.
Key Responsibilities
- Manage an existing homelessness caseload from day one.
- Prevent homelessness by providing comprehensive housing advice and exploring all available housing options.
- Carry out homelessness assessments and investigations in line with current legislation.
- Make legally robust decisions and discharge homelessness duties in accordance with the Homelessness Reduction Act 2017.
- Work closely with internal teams and external partners to achieve positive outcomes for customers.
- Deliver a customer-focused, outcome-driven service while maintaining accurate case records.
Essential Requirements
- Previous experience managing a homelessness caseload under the current homelessness legislation is essential.
- Proven experience working with the Homelessness Reduction Act 2017.
- Strong homelessness casework experience with the ability to work independently.
- Experience within housing advice, housing options, or homelessness prevention.
- Knowledge of housing legislation relating to homelessness duties.
- Experience supporting vulnerable customers with housing or housing support issues.
- Understanding of Choice Based Lettings schemes.
- Experience using Jigsaw is highly desirable.
- Excellent communication, negotiation, and organisational skills.
- Full UK driving licence.
- Eligibility to work in the UK.
Housing Officer-Hybrid Working (Temporary) in Coalville employer: Hatched Recruitment Group
Hatched Recruitment Group is an excellent employer, offering a dynamic work environment in Basingstoke where employee relations specialists can thrive. With a strong focus on professional development and a supportive team culture, employees are encouraged to grow their skills while contributing to meaningful HR solutions. The company values collaboration and innovation, making it an ideal place for those looking to make a real impact in the field of HR.
