HR Operations Officer
We are currently recruiting for an experienced HR Operations Officer to join a busy People and Talent team supporting a large children's services organisation.
This is an excellent opportunity for someone with strong HR administration and employee lifecycle experience who enjoys working in a fast-paced environment and providing high-quality support to employees and managers.
The role is initially offered on a temporary contract until December , with the potential for an extension or a permanent opportunity for the right candidate.
The Role
As HR Operations Officer, you will be a key point of contact for colleagues requiring support with HR policies, procedures and systems. You will provide first-line advice and support across a wide range of employee lifecycle processes while ensuring all queries are handled efficiently, professionally and confidentially.
Key responsibilities will include:
- Managing and responding to HR queries received through the People Service Desk
- Providing first-line support and guidance on HR policies, procedures and employee lifecycle processes
- Preparing accurate Contracts of Employment and employment amendment letters
- Processing starters, leavers and changes to terms and conditions
- Communicating payroll, pension and employment changes accurately and within required deadlines
- Completing Right to Work and DBS checks in a compliant and timely manner
- Supporting recruitment and talent acquisition teams with onboarding and compliance checks during busy periods
- Maintaining accurate electronic employee records and personnel files
- Escalating or referring more complex queries to the appropriate HR team
- Supporting low-level employee lifecycle casework and providing general guidance to managers
- Helping to develop and maintain service desk procedures to ensure consistent advice and excellent customer service
- Providing feedback on HR policies, processes, forms and guidance to support continuous improvement
- Supporting the testing of HR system changes before implementation
About You
We are looking for someone with at least 2 years' experience working in an HR support, HR administration or People Operations role .
You will ideally have experience supporting a busy HR function and managing multiple employee-related processes at the same time.
You will need:
- Previous experience in an HR support or HR administration role
- Strong knowledge of employee lifecycle processes
- Excellent written and verbal communication skills
- Strong organisational and prioritisation skills
- The ability to manage multiple tasks and deadlines effectively
- Excellent attention to detail
- Strong problem-solving and analytical skills
- Confidence using electronic HR systems and databases
- A customer-focused approach and commitment to delivering a high-quality service
- The ability to handle sensitive and confidential information appropriately
- The ability to work independently as well as collaboratively as part of a wider team
HR Operations Officer in Bradford employer: Hatched Recruitment Group
Hatched Recruitment Group is an excellent employer, offering a dynamic work environment in Basingstoke where employee relations specialists can thrive. With a strong focus on professional development and a supportive team culture, employees are encouraged to grow their skills while contributing to meaningful HR solutions. The company values collaboration and innovation, making it an ideal place for those looking to make a real impact in the field of HR.
