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- Tasks: Support individuals in housing need and manage landlord relationships.
- Company: Join a dynamic team at Hatched Recruitment Group.
- Benefits: Hybrid working, competitive pay, and opportunities for professional growth.
- Why this job: Make a real difference in people's lives by securing sustainable tenancies.
- Qualifications: Strong communication skills and experience in customer service or housing.
- Other info: Full-time role with flexible working and travel opportunities.
The predicted salary is between 30000 - 42000 £ per year.
We are looking for a Landlord Liaison Officer to support people in housing need to access and sustain private rented sector accommodation. You will act as a key contact for landlords, provide tenancy advice, administer financial assistance schemes, and help secure sustainable tenancies.
Key Responsibilities
- Manage tenancy deposit loans and bond schemes, including financial assessments and repayment monitoring
- Maintain relationships with private landlords and key stakeholders
- Assess accommodation suitability and provide tenancy support
- Ensure compliance with legal, data protection, and financial requirements
- Maintain accurate records and contribute to policy and service development
Requirements
- Effective communication, negotiation, and problem-solving skills
- Fluent in English, able to work independently
- Experience in customer service, housing, or related fields
- Competent in Microsoft Office
Additional Information
- Full-time, 37 hours per week
- Hybrid working – minimum 3 days in office
- Parking available (subject to charge)
- Travel required (public transport or valid UK driving licence)
- Home visits may involve stairs and steps
Seniority Level Associate
Employment Type Temporary
Job Function Public Relations and Customer Service
Industries Government Administration, Government Relations Services, and Housing Programs
Landlord Liaison Officer in Bournemouth employer: Hatched Recruitment Group
Contact Detail:
Hatched Recruitment Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Landlord Liaison Officer in Bournemouth
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector and let them know you're on the lookout for a Landlord Liaison Officer role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your communication and negotiation skills. Think of real-life examples where you've successfully resolved issues or built relationships, as these will come in handy when discussing your experience.
✨Tip Number 3
Don’t forget to research the company! Understanding their values and how they operate in the housing sector will help you tailor your responses during interviews and show that you're genuinely interested in the role.
✨Tip Number 4
Apply through our website for the best chance at landing the job! We make it easy for you to showcase your skills and experience directly to employers looking for someone just like you.
We think you need these skills to ace Landlord Liaison Officer in Bournemouth
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Landlord Liaison Officer role. Highlight your relevant experience in customer service and housing, and show us how your skills match the key responsibilities listed in the job description.
Show Off Your Communication Skills: Since effective communication is key for this role, use clear and concise language in your application. We want to see how you can convey your ideas and experiences effectively, so don’t hold back on showcasing your negotiation and problem-solving skills!
Be Honest About Your Experience: If you have experience with tenancy support or managing financial assistance schemes, let us know! Be upfront about your skills and how they relate to the job. We appreciate honesty and want to understand what you bring to the table.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details directly, and it helps streamline the process. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at Hatched Recruitment Group
✨Know Your Stuff
Make sure you understand the role of a Landlord Liaison Officer inside out. Familiarise yourself with tenancy deposit loans, bond schemes, and the legal requirements involved. This will not only help you answer questions confidently but also show your genuine interest in the position.
✨Showcase Your Communication Skills
Since effective communication is key in this role, prepare examples from your past experiences where you've successfully negotiated or resolved issues. Think about how you can demonstrate your ability to maintain relationships with landlords and stakeholders during the interview.
✨Be Ready for Scenario Questions
Expect to be asked how you would handle specific situations related to tenancy support or financial assessments. Practise answering these types of questions by thinking through potential scenarios and your approach to solving them. This will help you articulate your problem-solving skills effectively.
✨Dress the Part and Be Punctual
First impressions matter! Dress professionally and arrive on time for your interview. This shows respect for the interviewer's time and reflects your seriousness about the role. Plus, being punctual gives you a moment to settle in and gather your thoughts before the interview starts.
