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For Companies At a Glance
- Tasks: Support housing access, manage tenancy deposits, and assist clients in maintaining tenancies.
- Company: Local authority focused on community support and housing solutions.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Why this job: Make a real difference in people's lives by helping them secure housing.
- Qualifications: Customer service experience and knowledge of housing issues required.
- Other info: Join a supportive team dedicated to improving community welfare.
The predicted salary is between 30000 - 40000 £ per year.
Support the local authority in increasing access to housing, assisting landlords, and helping clients maintain tenancies. Manage tenancy deposit loans and bonds, provide resettlement support, and allocate properties in line with policies and legislation.
Key Responsibilities
- Administer tenancy deposit loans and bond schemes, including financial assessments and repayment monitoring.
- Provide resettlement support during the first 3 months of private rented tenancies.
- Maintain positive relationships with landlords and increase access to accommodation.
- Allocate tenancies and nominations to housing associations according to legislation.
- Advise landlords and clients, ensure compliance, and carry out verification checks.
- Maintain accurate records, reports, and statistics.
- Support clients with Discretionary Housing Payments.
- Attend meetings, case conferences, and multi-agency initiatives.
What We're Looking For
- Full driving licence and access to your own vehicle (essential).
- Experience in customer service, working with vulnerable clients, or housing-related services.
- Knowledge of tenancy, landlord, homelessness, and welfare benefits issues.
- Strong communication, organisational, and problem-solving skills.
- Competent with Microsoft Office and housing systems.
- Calm, self-motivated, able to work independently.
Qualifications
- Educated to A-level or equivalent experience.
- Level 3 NVQ in Customer Service or equivalent.
- Enhanced DBS check.
- Hybrid remote – required to be onsite 3 days a week.
Locations
Landlord Liaison Officer in Basildon, Essex employer: Hatched Recruitment Group
Contact Detail:
Hatched Recruitment Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Landlord Liaison Officer in Basildon, Essex
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing sector and let them know you're on the lookout for a Landlord Liaison Officer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get your social media game on point! Follow relevant organisations and join groups related to housing and tenancy support. Engage with posts, share your insights, and make connections that could lead to job opportunities.
✨Tip Number 3
Prepare for interviews by brushing up on your knowledge of tenancy laws and landlord-tenant relationships. Be ready to discuss how you can help clients maintain tenancies and support landlords effectively – show them you’re the perfect fit!
✨Tip Number 4
Don’t forget to check our website regularly for new job postings! Applying directly through us not only shows your interest but also gives you a better chance of landing that dream job as a Landlord Liaison Officer.
We think you need these skills to ace Landlord Liaison Officer in Basildon, Essex
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Landlord Liaison Officer role. Highlight any relevant customer service experience or work with vulnerable clients, as this will show us you understand the job requirements.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about helping clients maintain tenancies and how your background aligns with our mission at StudySmarter. Keep it concise but impactful!
Showcase Your Communication Skills: Since strong communication is key for this role, make sure your application is clear and well-structured. Use straightforward language and avoid jargon, so we can easily see your ability to convey information effectively.
Apply Through Our Website: We encourage you to apply directly through our website. This way, you’ll ensure your application reaches us quickly and efficiently. Plus, it’s super easy to do!
How to prepare for a job interview at Hatched Recruitment Group
✨Know Your Stuff
Make sure you brush up on your knowledge of tenancy laws, landlord responsibilities, and housing benefits. Being able to discuss these topics confidently will show that you're serious about the role and understand the challenges involved.
✨Showcase Your People Skills
As a Landlord Liaison Officer, you'll be working with various stakeholders, including landlords and vulnerable clients. Prepare examples of how you've successfully managed relationships or resolved conflicts in the past. This will highlight your communication and problem-solving skills.
✨Demonstrate Organisational Skills
Since you'll be managing tenancy deposit loans and maintaining records, it's crucial to showcase your organisational abilities. Bring examples of how you've kept track of multiple tasks or projects in previous roles, and be ready to discuss your methods.
✨Prepare for Scenario Questions
Expect questions that put you in real-life situations related to the job. Think about how you would handle a difficult landlord or a client struggling with their tenancy. Practising these scenarios can help you articulate your thought process and decision-making skills during the interview.