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- Tasks: Manage rent accounts, tackle anti-social behaviour, and engage with the community.
- Company: Hastoe Housing, dedicated to providing essential housing services.
- Benefits: 25 days annual leave, flexible working arrangements, and professional development opportunities.
- Other info: Great opportunities for career growth and a supportive team culture.
- Why this job: Make a real difference in residents' lives while enjoying a dynamic work environment.
- Qualifications: Experience in housing management or customer service and a passion for community engagement.
The predicted salary is between 30000 - 40000 £ per year.
Hastoe Housing is seeking a Housing Officer to deliver essential housing services to residents in Somerset and Dorset. This role includes managing rent accounts, addressing anti-social behaviour, and engaging with the community.
Candidates should have previous experience in housing management or customer service and enjoy meeting residents. The position offers a dynamic work environment with ample opportunities for professional development and includes benefits such as 25 days annual leave and flexible working arrangements.
Remote Housing Officer — Resident Services & Lettings in Somerset employer: Hastoe Housing
Contact Detail:
Hastoe Housing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Housing Officer — Resident Services & Lettings in Somerset
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector or join relevant groups online. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for those interviews! Research Hastoe Housing and understand their values and services. We want to show them that you’re not just another candidate, but someone who genuinely cares about making a difference in the community.
✨Tip Number 3
Practice your communication skills! As a Housing Officer, engaging with residents is key. We suggest doing mock interviews with friends or family to get comfortable discussing your experience in housing management and customer service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’ve got loads of resources to help you shine during the application process.
We think you need these skills to ace Remote Housing Officer — Resident Services & Lettings in Somerset
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in housing management or customer service. We want to see how your skills align with the role of a Housing Officer, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for engaging with residents and your commitment to delivering excellent housing services. Let us know why you’re the perfect fit for Hastoe Housing.
Showcase Your Community Engagement: Since this role involves engaging with the community, share any experiences you have that demonstrate your ability to connect with people. Whether it’s through previous jobs or volunteer work, we want to see your community spirit!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at Hastoe Housing
✨Know Your Housing Basics
Make sure you brush up on housing management principles and the specific challenges faced in Somerset and Dorset. Understanding local issues will show that you're genuinely interested in the role and ready to engage with the community.
✨Showcase Your Customer Service Skills
Prepare examples from your previous experience where you've successfully managed customer interactions, especially in challenging situations. Highlighting your ability to handle anti-social behaviour or difficult conversations will demonstrate your suitability for the role.
✨Engage with the Community
Think about ways you've previously engaged with residents or communities. Be ready to discuss how you would approach building relationships with residents and addressing their needs, as this is a key part of the Housing Officer role.
✨Ask Insightful Questions
Prepare thoughtful questions about Hastoe Housing's approach to resident services and community engagement. This not only shows your interest but also gives you a chance to assess if the company culture aligns with your values.