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- Tasks: Lead estate management and ensure resident satisfaction across multiple locations.
- Company: A reputable social housing organisation dedicated to community well-being.
- Benefits: Flexible working, enhanced pension, health cash plan, and comprehensive benefits package.
- Why this job: Make a difference in communities while leading a passionate team.
- Qualifications: Strong customer service skills and leadership experience required.
- Other info: Opportunity for hybrid work and managing remote teams.
The predicted salary is between 36000 - 60000 £ per year.
A social housing organization in England seeks an Estate Services Manager to oversee estate management, ensuring quality and resident satisfaction. The role involves managing a team and focusing on contract management within Oxford, Buckinghamshire, and Berkshire.
Applicants should demonstrate strong customer service skills, leadership experience, and the ability to manage remote teams. This position offers flexible working opportunities and a comprehensive benefits package including enhanced pension and health cash plan.
Estate Services Lead - Hybrid & Site Visits in London employer: Hastoe Housing
Contact Detail:
Hastoe Housing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Estate Services Lead - Hybrid & Site Visits in London
✨Tip Number 1
Network like a pro! Reach out to people in the social housing sector, especially those who work in estate management. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your leadership skills! During interviews, share specific examples of how you've successfully managed teams and improved customer satisfaction. We want to see how you can bring that experience to our organisation.
✨Tip Number 3
Prepare for remote team management questions! Since this role involves overseeing remote teams, be ready to discuss your strategies for keeping everyone engaged and productive, even from a distance.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Estate Services Lead - Hybrid & Site Visits in London
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight your leadership experience. We want to see how you've successfully managed teams in the past and how you can bring that expertise to our estate services.
Emphasise Customer Service: Since this role is all about ensuring resident satisfaction, don’t forget to showcase your strong customer service skills. Share specific examples of how you've gone above and beyond for customers in previous roles.
Tailor Your Application: Make your application stand out by tailoring it to the job description. We love seeing candidates who take the time to align their experiences with what we’re looking for in an Estate Services Lead.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Hastoe Housing
✨Know Your Stuff
Make sure you understand the ins and outs of estate management, especially in social housing. Brush up on relevant legislation and best practices in Oxford, Buckinghamshire, and Berkshire. This will show your potential employer that you're not just interested in the role, but that you’re genuinely knowledgeable about the field.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past, particularly in remote settings. Think about challenges you've faced and how you overcame them. This will help demonstrate your capability to manage a team effectively, which is crucial for this role.
✨Customer Service is Key
Since the role focuses on resident satisfaction, be ready to discuss your approach to customer service. Share specific instances where you’ve gone above and beyond to meet residents' needs. This will highlight your commitment to quality service and your understanding of its importance in estate management.
✨Ask Insightful Questions
Prepare thoughtful questions about the organisation's goals, team dynamics, and the challenges they face in estate management. This not only shows your interest in the role but also helps you gauge if the company culture aligns with your values. Plus, it gives you a chance to shine during the interview!
