Hastoe Housing is seeking a Complaints and Service Improvement Manager to lead a new team and oversee investigations, ensuring fair, transparent handling of complaints and driving improvements across resident services.
You will be the main Complaints contact and support senior leaders with reporting, analysis and board materials, helping Hastoe continuously improve its services for residents.
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Complaints & Service Improvement Lead in Great Dunmow employer: Hastoe Housing
Hastoe is an exceptional employer, offering a supportive work environment that prioritises employee well-being and professional growth. With generous benefits such as 25 days of annual leave, enhanced pension contributions, and flexible working opportunities, employees are encouraged to thrive both personally and professionally. Located across the picturesque south of England, Hastoe's commitment to innovation and sustainability in social housing makes it a meaningful place to work, where your contributions directly impact communities and the environment.
