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- Tasks: Lead estate management and ensure resident satisfaction across multiple locations.
- Company: A reputable social housing organisation dedicated to community well-being.
- Benefits: Flexible working, enhanced pension, health cash plan, and comprehensive benefits package.
- Why this job: Make a real difference in residents' lives while leading a passionate team.
- Qualifications: Strong customer service skills and leadership experience required.
- Other info: Opportunity for hybrid work and managing remote teams.
The predicted salary is between 36000 - 60000 £ per year.
A social housing organization in England seeks an Estate Services Manager to oversee estate management, ensuring quality and resident satisfaction. The role involves managing a team and focusing on contract management within Oxford, Buckinghamshire, and Berkshire.
Applicants should demonstrate strong customer service skills, leadership experience, and the ability to manage remote teams. This position offers flexible working opportunities and a comprehensive benefits package including enhanced pension and health cash plan.
Estate Services Lead - Hybrid & Site Visits in England employer: Hastoe Housing
Contact Detail:
Hastoe Housing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Estate Services Lead - Hybrid & Site Visits in England
✨Tip Number 1
Network like a pro! Reach out to people in the social housing sector, especially those who work in estate management. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your leadership skills! During interviews, share specific examples of how you've successfully managed teams and improved customer satisfaction. We want to see how you can bring that experience to our organisation.
✨Tip Number 3
Prepare for remote team management questions. Since this role involves overseeing remote teams, think about how you’ve kept your team engaged and productive from a distance. We love hearing about innovative solutions!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate candidates who are ready to make a difference in estate services.
We think you need these skills to ace Estate Services Lead - Hybrid & Site Visits in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in estate management and customer service. We want to see how your skills align with the role, so don’t be shy about showcasing your leadership experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about social housing and how you can contribute to resident satisfaction. We love seeing genuine enthusiasm!
Showcase Your Team Management Skills: Since this role involves managing a team, be sure to include examples of how you've successfully led remote teams in the past. We’re looking for evidence of your ability to motivate and support others.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and keep track of all the amazing candidates like you!
How to prepare for a job interview at Hastoe Housing
✨Know Your Stuff
Make sure you understand the ins and outs of estate management, especially in the context of social housing. Brush up on relevant legislation and best practices in Oxford, Buckinghamshire, and Berkshire. This will show your potential employer that you're not just interested in the role, but that you’re genuinely knowledgeable about the field.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past, particularly in remote settings. Think about challenges you've faced and how you overcame them. This will help demonstrate your capability to manage a team effectively, which is crucial for this role.
✨Customer Service is Key
Since the role focuses on resident satisfaction, be ready to discuss your approach to customer service. Share specific instances where you’ve gone above and beyond to meet residents' needs. This will highlight your commitment to quality service and your understanding of its importance in estate management.
✨Embrace Flexibility
With the hybrid working model, be prepared to discuss how you manage your time and tasks effectively in both remote and on-site environments. Share strategies that have worked for you in the past, as this will reassure the interviewers of your adaptability and organisational skills.
