At a Glance
- Tasks: Inspect and survey properties, ensuring repairs are cost-effective and meet legal standards.
- Company: Hastoe, a leading social housing landlord in rural England.
- Benefits: Competitive salary, generous annual leave, enhanced pension, and career progression support.
- Other info: Flexible full-time and part-time options available with a supportive team culture.
- Why this job: Make a real difference in people's lives while developing your surveying skills.
- Qualifications: Level 3 in building services or equivalent and experience in property inspections.
The predicted salary is between 45000 - 45000 £ per year.
Salary: £45,000 per annum (full time, pro rata for part time)
Location: Mobile / home based, with regular travel across Hastoe schemes as required throughout Suffolk.
Hours: Full time and part time options available. Full time: 35 hours
About us
Hastoe owns and manages more than 7,500 homes across the south of England from Devon to Norfolk. We are a social housing landlord and England’s leading rural housing specialist. We deliver small housing developments in partnership with local communities although for historic reasons, we also own some housing in urban areas. We are passionate about providing a first-class service for our customers. If you are enthusiastic, customer-focused, and passionate about making a difference to people’s lives, then we want to hear from you. We are committed to building a diverse team and particularly welcome applications from females and underrepresented groups within property and construction.
About the role
We have an opportunity for full or part time Property and Building Surveyor to join our Property Services (Asset) Team. The successful candidate will inspect and survey Hastoe properties, assessing what works need to be carried out and liaising closely with our customer service centre, property services admin team and our external contractors. They will be expected to provide excellent customer service to our residents, while ensuring Hastoe maintains and repairs its properties cost effectively and in accordance with all legal requirements. This role offers strong scope for career progression, with Hastoe willing to support candidate on the pathway to becoming an Associate Member of the Royal Institution of Chartered Surveyors (RICS). This role does not require the postholder to carry out physical maintenance work. The role predominately is more of a reporting and inspecting capacity. There are several positions potentially available, with scope to discuss the geographical areas to be covered at interview stage.
Duties will include:
- Inspecting defects in dwellings and specifying cost-effective repairs.
- Performing domestic surveys, determining necessary remedial works and specifying appropriate repairs.
- Assisting with the specification and inspection of planned maintenance works.
- Assisting with the maintenance of accurate stock data.
- Pre and post void inspections, including specifying works and liaising with colleagues in the Housing Team.
- Carrying out damp and mould inspections.
- Using technology to carry out triaging through photos and video calling.
- Reviewing and authorising contractor variations.
About you
You will need to have good working knowledge of building pathology, Building Regulations and Health & Safety legislation. You will also need:
- A level 3 in building services or equivalent
- Experience in doing property inspections and surveys.
- The ability to adapt, organise and prioritise your workload while maintaining excellent attention to detail.
- Experience of delivering high standards of customer service to all customers and stakeholders, both internal and external.
- To be aware of regulations concerning fire prevention, legionella and asbestos.
- To have a knowledge of building construction and willingness to undertake training.
- To be computer literate and have the ability to learn new systems (Hastoe uses MIS).
- To be keen to learn and progress your knowledge of the surveying industry through on-the-job training and if applicable, formal, RICS-certified qualifications.
- To have excellent organisational and communication skills.
- To hold a valid driving licence and have use of your own vehicle.
Annual Leave: Starting at 25 days, plus bank holidays (pro-rata for part time) plus 1.5 days complimentary leave, along with the option to purchase additional leave.
Enhanced Pension: Hastoe's employer contributions start at 5% and are based on a matching of your own contribution level, plus 2%, up to a maximum of 8% employer contribution.
A personal note from Megan Owen, your hiring manager:
"Property and Building Surveyors have a crucial role in bridging the gap between our customers and contractors, inspecting our properties and ensuring repairs are carried out to a high standard in a cost-effective way. Each day is interesting and rewarding. Hastoe champions personal and professional growth – so you develop into the best you can be with a team that supports you all the way. We cannot wait to welcome our new Property and Building Surveyor to the team."
Property and Building Surveyor – Suffolk employer: Hastoe Housing Association Ltd.
Hastoe is an exceptional employer, dedicated to fostering a supportive and inclusive work environment for its employees. With a strong commitment to personal and professional growth, the company offers extensive career progression opportunities, including support for RICS certification. Employees enjoy a flexible working arrangement, competitive salary, generous annual leave, and a robust pension scheme, all while making a meaningful impact in the community through their work in social housing.
Contact Details:
Hastoe Housing Association Ltd. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Property and Building Surveyor – Suffolk
✨Tip Number 1
Network like a pro! Reach out to your connections in the property and construction sectors. Attend local events or join online forums where you can meet people who might know about job openings at Hastoe or similar companies.
✨Tip Number 2
Show off your skills! Prepare a portfolio showcasing your previous inspections and surveys. This will give potential employers a clear idea of what you can bring to the table, especially when applying through our website.
✨Tip Number 3
Practice makes perfect! Get ready for interviews by rehearsing common questions related to building pathology and customer service. The more comfortable you are, the better you'll perform when it counts.
✨Tip Number 4
Stay updated! Keep an eye on the latest trends and regulations in property surveying. This knowledge will not only impress interviewers but also show that you're genuinely passionate about the field.
We think you need these skills to ace Property and Building Surveyor – Suffolk
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Property and Building Surveyor role. Highlight your knowledge of building pathology, regulations, and customer service experience to show us you’re the right fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share your passion for social housing and how you can make a difference in our customers' lives. Don’t forget to mention your enthusiasm for learning and progressing in the surveying industry.
Showcase Your Attention to Detail:In this role, attention to detail is key. Use your application to demonstrate how you've successfully managed inspections or surveys in the past, ensuring all aspects were covered thoroughly and accurately.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!
How to prepare for a job interview at Hastoe Housing Association Ltd.
✨Know Your Stuff
Make sure you brush up on your knowledge of building pathology, Building Regulations, and Health & Safety legislation. Being able to discuss these topics confidently will show that you're serious about the role and understand the key responsibilities.
✨Showcase Your Customer Service Skills
Since this role is all about providing excellent customer service, think of specific examples from your past experiences where you've gone above and beyond for customers. Be ready to share how you handled challenging situations and what the outcomes were.
✨Prepare for Technical Questions
Expect questions related to property inspections and surveys. Brush up on your experience with domestic surveys and be prepared to discuss how you determine necessary remedial works. This will demonstrate your practical knowledge and problem-solving skills.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the types of properties you'll be inspecting, or how Hastoe supports professional development. This shows your genuine interest in the role and the company.
