Hastoe Housing Association Ltd. is expanding its Complaints and Service Improvement Team and seeks a dedicated Complaints and Service Improvement Officer.
The role focuses on investigating complex Stage 1 complaints, managing the Housing Ombudsman portal, and working with colleagues to resolve issues and improve resident services. You will contribute to timely, fair responses while embedding learning across Hastoe to deliver better outcomes for residents.
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Complaints & Service Improvement Specialist employer: Hastoe Housing Association Ltd.
Hastoe Housing Association Ltd. is an excellent employer that prioritises a supportive work culture and employee development, making it an ideal place for those passionate about governance and compliance. Located in a vibrant community, employees benefit from a collaborative environment that encourages professional growth and offers unique opportunities to make a meaningful impact in the housing sector.
Contact Details:
Hastoe Housing Association Ltd. Recruitment Team
