Hastings Direct in the United Kingdom is seeking a Claims Operations Manager (Contact Centre Leader) to oversee the Accidental Damage operation across the UK, including office-based and outsourced teams. You will drive performance, quality and regulatory compliance while delivering ambitious targets for customer outcomes and indemnity.
You will lead, coach and develop teams, partner with internal and external stakeholders, and use data to identify improvements.
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Claims Operations Leader: Accidental Damage (Hybrid UK) in Leicester employer: hastingsdirect
Hastings Direct is an exceptional employer that fosters a collaborative and innovative work culture, particularly for the Senior Microservices Engineer role. With hybrid working options from Bexhill or Leicester, employees benefit from a flexible environment that encourages professional growth through mentorship and active participation in design discussions. The company prioritises engineering excellence and offers opportunities to lead projects, making it a rewarding place for those looking to make a meaningful impact in technology.
