- Salary: £24,874.13 per annum pro-rata if part time
- Organisation or group name: Citizens Advice 1066
- Location: Offices in St Leonards and Bexhill
- Does this role take place in an accessible location or building: Yes
- Deadline: 16 October, 2026
Help us make a difference in our community
Citizens Advice 1066 is looking for an organised and friendly Administrative Assistant to support the smooth running of our services across East Sussex.As one of the first points of contact for our clients, you'll play an important role in ensuring people can access the support they need. From managing enquiries and appointments to maintaining accurate records and supporting projects, no two days will be the same.
What you'll be doing
- Managing telephone, email and online enquiries
- Welcoming clients and visitors
- Supporting appointment and referral administration
- Maintaining accurate records and databases
- Assisting with reporting and monitoring information
- Providing administrative support across a range of services
We're looking for someone who:
- Has strong administration or customer service experience
- Is highly organised and accurate
- Has excellent communication skills
- Is confident using Microsoft 365
- Works well as part of a team
- Understands the importance of confidentiality
What we offer
- 31 days annual leave including bank holidays (rising with service)
- Employer pension contribution
- Employee wellbeing support
- TOIL scheme
- Training and development opportunities
- A supportive and inclusive workplace
We welcome applications from people at all stages of their careers, including those returning to work or looking for a new direction.
Contact
This role is at the heart of delivering emergency financial support to residents experiencing hardship. You'll assess applications, make evidence-based decisions, identify safeguarding concerns and help people access wider support that can improve their long‑term financial resilience.
37 £26,471 per annum, pro-rata if part-time 16 October 2026
Are you an experienced people manager with a passion for strengthening communities and the voluntary sector?
28 hours £27836 based on a 28 hour week (FTE £ September 2026
You’ll work with people from a variety of backgrounds, delivering practical advice and guidance that helps them make informed financial decisions and access the support available to them.
30 - 37 £26,927 per annum (pro rata for part-time hours) 16 October 2026
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