Administration Manager

Administration Manager

Hastings Full-Time 20000 - 21600 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage daily operations, coordinate meetings, and support various projects within the charity.
  • Company: Join Friends of Conquest Hospital, enhancing patient care and community wellbeing.
  • Benefits: Enjoy a competitive salary, flexible hours, and 20 days annual leave plus holidays.
  • Why this job: Be part of a mission-driven team making a real impact in local healthcare.
  • Qualifications: Strong organizational skills, customer service focus, and proficiency in Microsoft Office required.
  • Other info: Must have own transport; occasional evening and weekend work may be needed.

The predicted salary is between 20000 - 21600 £ per year.

The Friends of Conquest Hospital CIO supports The Conquest Hospital by providing additional equipment and services that directly enhance the health, comfort and wellbeing of patients, their families, and hospital staff. We aim to ensure that patients receive the best level of care, diagnosis and treatment locally. Over the past decade, we have donated items and services totaling over £3.5m.

Overview
We are seeking a highly organised and detail-oriented Administration Manager to oversee the administrative functions of our organisation. This role is pivotal in ensuring that our operations run smoothly and efficiently. The ideal candidate will possess strong communication skills and will be responsible for managing administrative tasks, coordinating office activities, and supporting various projects within the charity.

Duties

  1. Assisting with any aspects of the management of the Friends as directed by the General Manager.
  2. Manage daily administrative operations, ensuring efficiency and effectiveness in all processes.
  3. Provide exceptional customer service by addressing enquiries and resolving issues promptly.
  4. Coordinate meetings, and appointments for staff members and trustees.
  5. Prepare reports and presentations using Microsoft Word, Excel, Powerpoint and Outlook.
  6. Implement and maintain administrative systems, procedures, and policies to enhance productivity.
  7. Communicate effectively within the organisation and externally to facilitate collaboration.
  8. Train and support administrative volunteers in their roles, fostering a positive work environment.

Requirements

  1. Proficiency in English is essential.
  2. Must have own transport and clean driving licence.
  3. Willingness to undergo a DBS check.
  4. Strong organisational skills with the ability to prioritise tasks effectively.
  5. Excellent customer service skills with a focus on clear communication.
  6. Proficient in Microsoft Office Suite (Word, Excel, Outlook) and IT systems.
  7. Previous experience in an administrative role is preferred but not mandatory.
  8. Ability to work independently as well as part of a team and managing a busy workload.
  9. Strong attention to detail and problem-solving abilities are crucial for success in this role.

If you are a proactive individual with a passion for our local community and a commitment to excellence, we encourage you to apply for this exciting opportunity as an Administration Manager.

Please send a covering letter with your CV to The deadline for applications is Tuesday 25th February 2025.

Additional Information:

  1. Salary: £20,000 – £21,600
  2. Hours: 30 hours / 4 days
  3. Contract: Permanent
  4. Annual Leave: 20 days per year + statutory holidays
  5. Able and willing to work occasional evenings and weekends.
  6. The expectation is that most of the hours will be carried out at the charity’s base at The Conquest Hospital.

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Administration Manager employer: Hastings Voluntary Action

At Friends of Conquest Hospital, we pride ourselves on being an exceptional employer dedicated to enhancing the health and wellbeing of our community. Our supportive work culture fosters collaboration and growth, providing employees with opportunities to develop their skills while making a meaningful impact. With competitive benefits, including a flexible work schedule and generous annual leave, joining our team means contributing to a cause that truly matters in a vibrant hospital environment.
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Contact Detail:

Hastings Voluntary Action Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Administration Manager

✨Tip Number 1

Familiarize yourself with the mission and values of The Friends of Conquest Hospital. Understanding their commitment to enhancing patient care will help you align your responses during the interview and demonstrate your passion for the role.

✨Tip Number 2

Highlight your organizational skills by preparing examples of how you've managed administrative tasks in previous roles. Be ready to discuss specific systems or processes you've implemented that improved efficiency.

✨Tip Number 3

Since customer service is a key aspect of this role, think of instances where you've successfully resolved issues or provided exceptional support. Sharing these experiences can showcase your ability to handle inquiries effectively.

✨Tip Number 4

Prepare to discuss your proficiency with Microsoft Office Suite. Consider bringing examples of reports or presentations you've created, as this will demonstrate your technical skills and attention to detail.

We think you need these skills to ace Administration Manager

Strong Organisational Skills
Attention to Detail
Excellent Customer Service Skills
Effective Communication Skills
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Ability to Prioritise Tasks
Problem-Solving Abilities
Experience in Administrative Roles
Teamwork and Collaboration
Ability to Work Independently
Time Management Skills
Training and Supporting Volunteers
Adaptability to Changing Environments

Some tips for your application 🫡

Understand the Role: Take the time to thoroughly read the job description for the Administration Manager position. Understand the key responsibilities and requirements, as this will help you tailor your application to highlight relevant skills and experiences.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the local community and your commitment to excellence. Make sure to address how your skills align with the duties mentioned in the job description, such as managing administrative tasks and providing exceptional customer service.

Highlight Relevant Experience: In your CV, emphasize any previous administrative roles or experiences that demonstrate your organizational skills and attention to detail. Include specific examples of how you've successfully managed tasks or projects in the past.

Proofread Your Application: Before submitting your application, carefully proofread both your CV and cover letter. Check for any spelling or grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail, which is crucial for this role.

How to prepare for a job interview at Hastings Voluntary Action

✨Showcase Your Organisational Skills

As an Administration Manager, your ability to manage tasks efficiently is crucial. Be prepared to discuss specific examples of how you've successfully organized projects or managed multiple responsibilities in the past.

✨Demonstrate Customer Service Excellence

Since providing exceptional customer service is a key part of this role, think of instances where you resolved issues or improved client satisfaction. Highlight your communication skills and how they contributed to positive outcomes.

✨Familiarize Yourself with Microsoft Office

Proficiency in Microsoft Office Suite is essential. Brush up on your skills in Word, Excel, and PowerPoint, and be ready to discuss how you've used these tools in previous roles to enhance productivity.

✨Express Your Passion for Community Work

The organisation values commitment to the local community. Share your motivations for wanting to work in this role and how your personal values align with the mission of enhancing patient care and wellbeing.

Administration Manager
Hastings Voluntary Action
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