At a Glance
- Tasks: Lead patient recall pathways and support clinics for high-quality care.
- Company: Join Hastings & Rother Healthcare, a rapidly growing organisation.
- Benefits: Enjoy flexible working, NHS pension, and five weeks annual leave.
- Other info: Be part of a dynamic team focused on improving healthcare services.
- Why this job: Make a real difference in patient outcomes while developing your career.
- Qualifications: Ideal for HCAs seeking a new path with experience in General Practice.
The predicted salary is between 36000 - 60000 £ per year.
Based within the Quality Improvement Team (QIT), you will play a pivotal role in helping the Practice deliver high quality, outcome‑focused care. You will take ownership of allocated patient recall pathways and lead or support a range of clinics, including PSA monitoring, Diabetes Year of Care reviews, Severe Mental Illness (SMI) health checks, as well as contributing to joint heart failure review clinics. This role offers a true blend of clinical and non‑clinical responsibilities. Alongside data‑led recall and quality improvement activity, you will deliver hands‑on HCA‑led care, carrying out elements of Diabetes Year of Care reviews and SMI physical health checks in line with national guidance and practice protocols. You will also be an integral part of the teams ad‑hoc clinics, which are developed in response to ongoing reviews of QOF targets and performance.
Working closely with GPs, nurses, and the wider multidisciplinary team, you will help ensure timely patient reviews, accurate data capture, and effective engagement. Through proactive collaboration and intelligent use of practice and patient‑level data, you’ll help improve outcomes for people living with long‑term conditions while supporting the Practice to achieve QOF and locally commissioned services and meet its contractual and performance objectives.
Qualifications
- HCA looking for a new career path?
- Experience working in General Practice.
- Desire to be part of a rapidly growing organisation.
Core Responsibilities
- Lead or support patient recall pathways and clinics (PSA, Diabetes Year of Care, SMI health checks, heart failure review clinics).
- Deliver HCA‑led care within those clinics, including elements of Diabetes Year of Care reviews and SMI physical health checks.
- Collaborate with GPs, nurses, and the multidisciplinary team to ensure timely reviews, accurate data capture, and effective patient engagement.
- Use practice and patient‑level data proactively to improve outcomes and support QOF and commission objectives.
Employers
Hastings & Rother Healthcare (HRH) consists of three GP practices within Hastings and St Leonards. HRH is rapidly expanding and currently covers the largest patient population in Hastings & St Leonards.
Benefits
- Flexible working patterns.
- Access to EAP.
- Access to the NHS pension.
- Five weeks annual leave plus bank holidays.
Quality Improvement Care Coordinator (Clinical) in St Leonards employer: Hastings & Rother Healthcare
Hastings & Rother Healthcare is an exceptional employer, offering a supportive work culture that prioritises patient care and employee well-being. With flexible working hours and the opportunity to contribute meaningfully to patient outcomes, employees can enjoy a fulfilling career while benefiting from NHS pension schemes and professional growth opportunities within a collaborative team environment.
Contact Details:
Hastings & Rother Healthcare Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Quality Improvement Care Coordinator (Clinical) in St Leonards
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare field, especially those who work in quality improvement or general practice. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a networking event or an interview, be ready to discuss specific examples of how you've improved patient care or contributed to team success. We love seeing real-life impact!
✨Tip Number 3
Be proactive! If you see a role that excites you, don’t wait for the perfect moment. Apply through our website and follow up with a quick email to express your enthusiasm. It shows initiative and keeps you on their radar.
✨Tip Number 4
Stay updated on industry trends! Familiarise yourself with the latest in quality improvement and patient care. This knowledge will not only help you in interviews but also demonstrate your commitment to ongoing professional development.
We think you need these skills to ace Quality Improvement Care Coordinator (Clinical) in St Leonards
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Quality Improvement Care Coordinator role. Highlight your experience in General Practice and any relevant clinical responsibilities you've had, as this will show us you're a great fit for the team.
Showcase Your Skills:We want to see how you can contribute to patient recall pathways and clinics. Be specific about your skills in data capture and patient engagement, as these are key to improving outcomes for our patients.
Be Authentic:Let your personality shine through in your application! We value genuine passion for quality care and collaboration, so don’t hesitate to share why you’re excited about joining our rapidly growing organisation.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quicker. We can’t wait to hear from you!
How to prepare for a job interview at Hastings & Rother Healthcare
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Quality Improvement Care Coordinator. Familiarise yourself with patient recall pathways, clinics like PSA monitoring and Diabetes Year of Care reviews, and how they contribute to improving patient outcomes.
✨Showcase Your Collaborative Spirit
This role involves working closely with GPs, nurses, and the multidisciplinary team. Be prepared to discuss examples from your past experiences where you've successfully collaborated with others to achieve common goals, especially in a clinical setting.
✨Demonstrate Data Savvy
Since the job requires using practice and patient-level data to improve outcomes, brush up on your data analysis skills. Be ready to talk about how you've used data in previous roles to drive quality improvement or enhance patient care.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the specific challenges the Quality Improvement Team is currently facing or how success is measured in this role. This shows your genuine interest and helps you gauge if the position is the right fit for you.
