Personal Assistant

We’re a digital insurance provider with bold ambitions to become the best and biggest in the UK market. Over recent years, we’ve made huge investments in our digital capabilities, underpinned by our strong 4Cs culture, to ensure we continue to deliver market leading experiences for our customers. We provide insurance for over four million customers, every interaction with us is shaped by thoughtful design, data-led decision making and a deep understanding of customer needs. Our Commercial, Digital and Marketing teams sit at the heart of this journey – combining entrepreneurial thinking, analytical insight and creativity to build market leading customer experience.

As we continue to grow as an increasingly digitised business, our colleagues play a critical role in driving change, shaping the future and making a meaningful difference for our customers every day.

Job Details:

• Organise and maintain diaries, appointments and meetings, ensuring the Director is well-prepared.
• Arrange travel, visas and accommodation, and occasionally travelling with the Leadership Team to take notes or dictation at meetings or to provide general assistance during presentations.
• Support event management – including booking and organising off site events, business communications and engagement activity.
• Deal with incoming email, often corresponding on behalf of the Director.
• Screen enquiries and requests and handle them when appropriate.
• Meet and greet visitors, liaise with customers, suppliers and other colleagues.
• Devise and maintain office systems, including procurement and expenses.
• Carry-out background research and present findings, produce documents, briefing papers, reports and presentations.

Skills we would love you to have:

• A background working as a Personal or Executive assistant, ideally in a Financial Services organisation.
• Exceptional senior stakeholder skills with a proven track record of effectively interacting with senior management and external partners.
• Exceptional written and oral communication skills.
• Excellent Microsoft Office and IT skills, including Outlook, Word, Excel, PowerPoint, OneNote and Teams.
• The ability to multitask & work under pressure and tight deadlines whilst maintaining excellent organisational and time management skills.
• The ability to research, digest, analyse and present material clearly and concisely.
• The ability to work on your own initiative whilst maintaining discretion and an understanding of confidentiality issues.

As a Disability Confident employer, we’re committed to ensuring our recruitment processes are fully inclusive. We also welcome applications through the Disability Confident Scheme (DCS).

What we offer:

• Attractive salary based on experience (pay reviews also completed each year).
• Flexible Working – We champion a flexible and hybrid working approach.
• Competitive Bonus Scheme - All colleagues are eligible for our annual 4Cs performance bonus.
• Physical Wellbeing – We fund our colleagues to be able to claim against everyday health care through our healthcare cash plan.
• Financial Wellbeing – Life assurance cover and income protection at no extra cost, pension contribution match up to 10%.
• Mental Wellbeing Programme - A range of support to help you keep yourself well.
• 25 days annual leave + bank holidays, with the option to buy or sell one of your contracted weeks.
• Access to private healthcare, dental plans, discounted health assessments, cycle to work and tech schemes.
• Social events throughout the year and much more.

Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status.

If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all.