At a Glance
- Tasks: Analyse payment performance and optimise our transition to Stripe for better customer outcomes.
- Company: Join a leading digital insurance provider with a focus on innovation and growth.
- Benefits: Enjoy flexible working, competitive bonuses, and a comprehensive wellbeing package.
- Other info: Inclusive culture with excellent career development opportunities.
- Why this job: Make a real impact in the payments space while developing your skills in a supportive environment.
- Qualifications: Experience with Stripe and strong analytical skills are essential.
The predicted salary is between 40000 - 50000 £ per year.
Location – Bexhill or London
We’re a digital insurance provider with a clear strategy to become the best and biggest player in the UK market. As a company, we’ve made huge investments in our technology, pricing, data and analytics capabilities over the past few years, along with nurturing our 4Cs culture and substantial investment in our people. And as a Finance team, we're doing exactly the same – building a market leading finance technology platform, investing in our team and our approach to leadership development, with a real focus on commercially adding value to the business.
Role overview
As a Payments Analyst, you will play a key role in helping Hastings shape, monitor and optimise its payment capability as we continue our transition to Stripe. Working closely with the Payments Manager, you'll provide operational insight, performance analysis and payment expertise to improve customer outcomes, strengthen controls and support a resilient payments operation.
Job details – you’ll need to have demonstrable experience in:
- Hands-on experience using Stripe, including Stripe Dashboard and Radar, within a payments-focused environment
- Strong understanding of payment systems, gateways, card payment processing and wider payment operations
- Proven analytical skills with the ability to interpret payment data, identify trends, identify risks and deliver actionable insights
- Knowledge of payment risk, fraud prevention, transaction monitoring, operational controls and payment performance optimisation
- Understanding of payment compliance requirements and industry standards, including PCI DSS, Bacs and card scheme requirements
- Experience using reporting and data analysis tools, with strong stakeholder management skills and the ability to work collaboratively across business functions and external partners
The interview process involves the below:
- Recruiter screening call
- 1st stage interview with hiring leader
- 2nd interview with hiring leader’s leader
As a Disability Confident employer, we’re committed to ensuring our recruitment processes are fully inclusive. We also welcome applications through the Disability Confident Scheme (DCS).
Regrettably, we are unable to offer sponsorship for this role.
Benefits: In addition to a competitive salary you will also receive…
- Flexible working – we champion a flexible hybrid working approach
- Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus
- Financial wellbeing – life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%
- Mental wellbeing programme – thrive mental health app, colleague assistance programme available 24/7, in-house mental health first aiders
- 25 days annual leave + bank holidays, with the option to buy or sell one of your weeks
- Access to health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes
Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status.
Please also note that we have a thorough referencing process, which includes credit and criminal record checks. At Hastings Direct, we’re committed to creating an inclusive environment where everyone has the opportunity to succeed.
Payments Performance Analyst - Stripe in London employer: Hastings Insurance Services
Hastings Direct is an exceptional employer, offering a dynamic work culture that prioritises flexibility and employee wellbeing. With a strong commitment to professional development and a comprehensive benefits package, including private medical insurance and a competitive bonus scheme, we empower our colleagues to thrive both personally and professionally. Join us in Bexhill, London or Leicester, and be part of a forward-thinking team dedicated to making a meaningful impact in the insurance industry.
Contact Details:
Hastings Insurance Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Payments Performance Analyst - Stripe in London
✨Tap into Campus Networks
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Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
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We think you need these skills to ace Payments Performance Analyst - Stripe in London
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Hastings Insurance Services.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Hastings Insurance Services's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Hastings Insurance Services
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Hastings Insurance Services.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Hastings Insurance Services will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Hastings Insurance Services employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
