At a Glance
- Tasks: Manage high-value bodily injury claims and enhance technical expertise in a growing team.
- Company: Join Hastings Direct, a digital insurance provider with ambitious growth plans.
- Benefits: Enjoy flexible working, competitive bonuses, and a comprehensive wellbeing programme.
- Other info: Inclusive culture with excellent career development opportunities.
- Why this job: Be part of an innovative team making a real impact in the insurance industry.
- Qualifications: Experience in handling complex motor injury claims and mentoring others.
The predicted salary is between 40000 - 50000 € per year.
Location: Leicester, London or Bexhill (all hybrid)
Welcome to Hastings Direct. We’re a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We’ve made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture.
We provide insurance for over four million customers, but we know there’s even bigger opportunity out there. If you’re excited about joining us and think you have some of what we’re looking for, even if you’re not 100% sure we would love to hear from you.
Role overview
We’re seeking a number of experienced Large Loss Technicians to manage a portfolio of significant bodily injury claims (up to a value of £250k) to strengthen the technical expertise within our established Bodily Injury department. You’ll be joining an expanding Technical Claims Unit that is evolving to meet the increasing complexity of the motor bodily injury landscape. In this role, you will play a key part in enhancing our technical capability, contributing to the continued growth and development of a specialist unit that is central to our future claims strategy.
If you’re passionate about technical excellence and ready to be part of a growing specialist unit, we’d love to hear from you.
Job details – you’ll need to have demonstrable experience in:
- Managing your own portfolio of complex motor personal injury claims, typically valued up to £250k, working within agreed authority levels and business defined criteria to ensure consistent and effective decision making.
- Engaging and negotiating with a wide range of stakeholders to drive efficient and fair claim resolution.
- Supporting colleagues through technical coaching and guidance and acting as a technical referral point.
- Conducting technical audits as required, accurately recording any findings and highlighting emerging trends or knowledge gaps.
- Identifying and preventing fraudulent activity, ensuring claims are handled with diligence and integrity.
- Participating in strategic projects aimed at enhancing our technical capability and ensuring the unit stays ahead of industry trends and best practice.
Essential skills/experience:
- Proven experience in handling high value motor bodily injury claims – with regular exposure to cases exceeding £150k-250k.
- Sound demonstrable technical knowledge of motor injury claims including liability, causation, quantum assessment, rehabilitation and litigation strategy.
- Sound understanding of legal frameworks, including the CPR, case law developments, Ogden principles and claims cost management.
- Experience of mentoring or coaching others, acting as a technical referral point or contributing to capability development.
- Strong analytical capability – able to identify trends – alongside good computer literacy.
The interview process
Our interview process involves the below:
- Recruiter screening call
- 1st stage technical test (virtual via Teams)
- 2nd interview with hiring team (virtual via Teams)
As a Disability Confident employer, we’re committed to ensuring our recruitment processes are fully inclusive. We also welcome applications through the Disability Confident Scheme (DCS).
Benefits:
- Flexible working – we champion a flexible hybrid working approach.
- Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus.
- Financial wellbeing – including life assurance cover, income protection, and matched pension contributions up to 10%.
- Mental wellbeing programme – including a mental health app and 24/7 assistance programme.
- 25 days annual leave + bank holidays, with the option to buy or sell one of your weeks.
- Access to health care cash back plans, dental plans, discounted health assessments, and more.
Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status.
If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us.
Large Loss Technician in Leicester employer: Hastings Insurance Services
Hastings Direct is an exceptional employer that prioritises a flexible hybrid working environment, allowing you to balance your professional and personal life effectively. With a strong focus on employee growth, we offer extensive training and development opportunities, alongside a competitive benefits package that includes a performance bonus, mental wellbeing support, and generous annual leave. Join us in Leicester, London, or Bexhill, and be part of a dynamic team dedicated to innovation and excellence in the insurance industry.
Contact Detail:
Hastings Insurance Services Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Large Loss Technician in Leicester
✨Tip Number 1
Get to know the company inside out! Research Hastings Direct, their values, and recent news. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice makes perfect! Prepare for the technical test by brushing up on your knowledge of motor bodily injury claims. Use mock interviews or practice questions to get comfortable with the format and types of questions you might face.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider tips about the role and even lead to referrals, which can boost your chances of landing that job.
✨Tip Number 4
Don’t be shy about showcasing your skills! During interviews, share specific examples of how you've handled complex claims or mentored others. This will demonstrate your expertise and fit for the Large Loss Technician role.
We think you need these skills to ace Large Loss Technician in Leicester
Some tips for your application 🫡
Show Your Experience:Make sure to highlight your experience with high-value motor bodily injury claims. We want to see how you've managed complex cases, so don’t hold back on the details!
Tailor Your Application:Take a moment to tailor your application to our job description. Use the same language and keywords we’ve used – it shows us you’re genuinely interested and understand what we’re looking for.
Be Yourself:We love authenticity! Don’t be afraid to let your personality shine through in your application. We’re looking for passionate individuals who fit into our 4Cs culture.
Apply Through Our Website:For the best chance of success, make sure you apply through our website. It’s the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at Hastings Insurance Services
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of motor bodily injury claims, especially those valued between £150k-£250k. Be prepared to discuss specific cases you've managed and the strategies you used for resolution. This will show your technical expertise and confidence in handling complex claims.
✨Engage with Stakeholders
Since you'll be negotiating with various stakeholders, practice how you would engage with customers, solicitors, and medical experts. Think of examples where you successfully resolved conflicts or reached fair settlements. This will demonstrate your communication skills and ability to drive efficient claim resolutions.
✨Showcase Your Mentoring Skills
As a Large Loss Technician, you'll likely be mentoring others. Prepare to share experiences where you've coached colleagues or contributed to their development. Highlighting your ability to support and guide others will align with Hastings Direct's focus on building a strong team culture.
✨Stay Ahead of Industry Trends
Familiarise yourself with the latest trends and best practices in the motor injury landscape. Be ready to discuss how you can contribute to strategic projects aimed at enhancing technical capabilities. This shows that you're not just reactive but proactive in your approach to claims management.
