Hastings Insurance Services in the UK is seeking a Customer Service colleague to support customers by phone and digital chat. You will learn our care journeys and handle questions about products and policies, delivering a high‑quality, consistent service across channels.
The role starts at £26,230, rising to £26,550 after a 12‑week training period, with potential progression up to £29,500. You’ll work 37.5 hours per week, including some weekend shifts, in our Bexhill office, with hybrid working
Hybrid Customer Service Specialist - Phone & Chat employer: Hastings Insurance Services
At Hastings Direct, we pride ourselves on being an excellent employer, offering a vibrant work culture that champions flexibility and inclusivity. Our commitment to employee growth is evident through our comprehensive training programmes and supportive environment, ensuring you have the tools to thrive in your role as a Learning and Talent Consultant. With competitive benefits, including a generous bonus scheme and mental wellbeing support, joining our team means becoming part of a forward-thinking company dedicated to innovation and community impact.
Contact Details:
Hastings Insurance Services Recruitment Team
